Pharma Access & Compliance Coordinator

Hickey’S Pharmacy; England; Sur place; GBP 28 000 - 34 000; Plein temps

Résumé du poste

Hickey’S Pharmacy in the United Kingdom is seeking a Healthcare Programme Administrator to join our team. You will manage healthcare professional inquiries via dedicated inboxes and phone lines, ensuring timely responses and escalation where needed.

You will coordinate with Project Management to understand KPIs, assist physicians and pharmacists with general enquiries, support order processing in ERP systems, and help with reporting and invoicing to keep programs compliant and on track.

Qualifications

• Ideally educated to degree level.
• Experience in the pharmaceutical industry preferred.
• Proficient in Microsoft Outlook & Excel (Intermediate).
• Experience with ERP systems such as SAP or D365 is an advantage.
• Familiarity with CRM tools is a plus.

Responsabilités

• Handle healthcare professional inquiries via program emails and phone lines.
• Coordinate with Project Management to meet program KPIs.
• Assist physicians and pharmacists with general enquiries.
• Process sales orders in the ERP system for billing.
• Coordinate with warehouse for picking, packing and shipping.
• Prepare client reports on program metrics.
• Assist with invoicing and accounts reconciliation.
• Provide administrative and project support as needed.

Connaissances

Attention to detail

Regulatory compliance

Multitasking

Team player

Communication skills

Formation

Degree-level education

Outils

Microsoft Outlook

Microsoft Excel

SAP

D365

CRM tools

Description du poste

Hickey’S Pharmacy in the United Kingdom is seeking a Healthcare Programme Administrator to join our team. You will manage healthcare professional inquiries via dedicated inboxes and phone lines, ensuring timely responses and escalation where needed.

You will coordinate with Project Management to understand KPIs, assist physicians and pharmacists with general enquiries, support order processing in ERP systems, and help with reporting and invoicing to keep programs compliant and on track.