Pharmacy Stock Controller

Day Lewis Pharmacy; London Borough of Croydon; On-site; GBP 19,000 - 23,000; Full time

Benefits offered by this job

20 Days Holiday plus Bank Holiday

Office-based role

Job summary

Health Counter Ltd. is a dynamic online pharmacy in the UK, seeking a motivated Stock Controller / Administrator to manage stock levels and perform office duties in a fast-paced environment.

You will balance competing priorities, maintain accuracy, and contribute to continuous improvements in stock management and administrative processes, with occasional Saturday stock takes and no remote work.

Qualifications

• Must be highly punctual, eager to learn and adapt.
• Very IT literate and numerate, capable of adapting to any new software.
• Fluent in written and spoken English.
• Full-time office-based role (no remote working) with occasional Saturday work for stock takes.

Responsibilities

• Monitor and analyse daily medication stock levels to ensure availability.
• Maintain stock control procedures and develop new processes to optimise inventory.
• Work with suppliers to ensure stock is delivered on time with valid expiry dates.
• Build and maintain relationships with Customer Services & Pharmacy Team to ensure smooth order flow.
• Forecast stock requirements considering seasonal trends and promotions.
• Verify supplier invoices for accuracy and maintain filing records.
• Reconcile warehouse stock monthly and coordinate bi-monthly stock takes (on Saturdays).
• Liaise with suppliers to monitor order progress and communicate updates to customers.
• Develop relationships with customers, providing accurate product information and recalls when needed.
• Support the wider business with administration and coordination of stock-related activities.

Skills

Stock management

IT literate

Attention to detail

Fluent English

Job description

Health Counter Ltd is a dynamic, fast-growing online pharmacy, supported by one of the largest independent pharmacy chains in Europe.

As our business continues to grow year after year, we are seeking a highly motivated individualwho thrive on challenges and are eager to make a meaningful impact within a fast-paced, innovative environment.

This is a unique opportunity to build a rewarding career within the UK pharmaceutical industry, gaining exposure to the entire supply chain, from manufacturers through to end patients, across a variety of distribution channels. You will play an important role in supporting the delivery of healthcare products and services while contributing to the continued success and growth of the business.

More about the job

In addition to managing stock both physically and administratively within a fast-paced, high-pressure environment, you will be responsible for a broad range of office administration duties. This role requires the ability to effectively balance competing priorities, remain highly organised, and ensure all tasks are completed accurately and on schedule.

As your knowledge of our systems, processes, and operations develops, you will be encouraged to take an active role in identifying opportunities for improvement. You will have the autonomy to propose and present ideas to enhance our stock management and administrative functions, working collaboratively with the team to implement positive and effective changes.

Main Duties and Responsibilities

• Monitor and analyse daily medication stock levels, ensuring appropriate quantities are available both on display and within inventory.
• Maintain existing stock control procedures and develop new processes to optimise inventory management and maximise product availability for customers.
• Work closely with suppliers to ensure stock is delivered within agreed timescales and meets required specifications, including acceptable expiry dates.
• Build and maintain positive working relationships with the Customer Services & Pharmacy Team to ensure the smooth and uninterrupted flow of orders.
• Forecast stock requirements, taking into account seasonal trends, promotional activities, and business demand.
• Verify supplier invoices for accuracy, authorise where appropriate, and maintain organised and compliant filing records.
• Reconcile warehouse stock on a monthly basis and coordinate the pharmacy's bi-monthly stock takes (on a Saturday)
• Liaise with suppliers to monitor the progress of orders and proactively communicate updates to global customers, identifying and implementing appropriate solutions where required.
• Develop strong relationships with customers worldwide, providing accurate information on product specifications, pricing, availability, and product recalls.
• Support the Customer Services team with responding to incoming calls
• Ensure high levels of accuracy and attention to detail when managing stock records, supplier documentation, and customer communications.
• Support the wider business through effective administration, organisation, and coordination of stock-related activities.

The Candidate

• Highly punctual individual willing to learn, improve and adapt
• Highly IT literate and numerate and capable of adapting to any new software.
• Fluent in written and spoken English
• Full-time office based role (no remote working)
• Available to work Saturday's (bi-monthly stock-take_

Useful but not essential

• Pharmacy knowledge

Remuneration

• Competitive based on experience
• 20 Days Holiday plus Bank Holiday

Eligibility to Work:

Applicants must be legally authorised to work in the UK. Please note that we are not able to offer visa sponsorship now or in the future for this position.