PFI Expiry Co-Ordinator - Hard FM

Serco; Wishaw; On-site; GBP 45,000 - 50,000; Full time

Benefits offered by this job

Holidays up to 25 days + bank holidays

Occupational pension scheme

Internal training and progression

Job summary

Serco is seeking a PFI Expiry Co-ordinator – Hard FM to join the healthcare facilities management team at University Hospital Wishaw. The role focuses on coordinating handback activities, ensuring assets and documentation meet contractual requirements while maintaining compliant healthcare environments.

You will work with the Regional Handback Manager, NHS stakeholders and SPV partners to manage condition surveys, risk registers, and reporting, driving successful handbacks across contracts in a

Qualifications

• Degree or equivalent in Facilities Management, Engineering, Construction or related discipline is desirable but not essential.
• Hard Facilities Management experience, ideally in a healthcare PFI environment, is desirable but not essential.
• Strong knowledge of lifecycle management, compliance, contract management and asset-related activities.
• Ability to interpret technical documentation, contractual information and asset data accurately.
• Experience using CAFM systems and MS Office is desirable.
• Excellent communication and stakeholder management skills, with ability to build trust across organisations.
• Proactive, organised, and solution-focused with strong attention to detail and the ability to manage competing priorities.
• Membership of IAM, IET, MSOE, IMechE, IFSM, CIBSE, IWFM or IHEEM would be advantageous.

Responsibilities

• Support the planning and delivery of handback activities, ensuring compliance with PFI contractual requirements.
• Coordinate lifecycle and backlog works to keep assets compliant, safe and fit for continued use.
• Act as day-to-day contact for handback matters with site teams, SPV partners, NHS stakeholders and external consultants.
• Support condition surveys and validation activities with findings documented and aligned with asset performance.
• Maintain handback programmes and risk registers, tracking milestones and escalating issues.
• Ensure timely submission of operational maintenance documentation, compliance records and asset information.
• Participate in negotiations and technical discussions on condition, compliance, lifecycle and contractual matters.
• Produce progress reports for internal leaders and external stakeholders.

Skills

Lifecycle management

Contract management

Asset data interpretation

Stakeholder management

Documentation handling

Attention to detail

Proactive mindset

Communication

Education

Degree in Facilities Management or related

HND or equivalent (desirable)

Tools

CAFM systems

Microsoft Office

Job description

Location: University Hospital Wishaw, ML2 0DP

Salary: £45,000 - £50,000 per annum plus excellent benefits

Schedule: Full time, permanent, 37.5 hours per week

Ready to impact a better future?

As a PFI Expiry Co‑Ordinator – Hard FM in our healthcare facilities management team, you’ll support the successful handback of University Hospital Wishaw and other identified contracts, ensuring assets, documentation, and facilities meet contractual requirements. Your work will help maintain safe, compliant healthcare environments while supporting the long‑term success of essential public services.

Working closely with the Regional Handback Manager, you’ll bring together colleagues, clients, and stakeholders to coordinate complex handback activities. By ensuring assets remain fit for purpose and contractual obligations are met, you’ll help create positive outcomes for healthcare providers, patients, and local communities. Our work touches lives, and this role offers the opportunity to make a positive impact while contributing to a sustainable future.

What you’ll do as a PFI Expiry Co‑Ordinator – Hard FM

You’ll Be Entrusted To

• Support the planning and delivery of handback activities, ensuring compliance with Private Finance Initiative (PFI) contractual requirements.
• Coordinate lifecycle and backlog works with colleagues, ensuring assets remain compliant, safe, and fit for continued use.
• Act as a key day‑to‑day contact for handback matters with site teams, special purpose vehicle (SPV) partners, NHS stakeholders, and external consultants.
• Support condition surveys and validation activities, ensuring findings are documented and aligned with asset performance requirements.
• Maintain handback programmes and risk registers, monitoring progress against key milestones and escalating issues where required.
• Ensure accurate and timely submission of operational and maintenance documentation, compliance records, certificates, and asset information.
• Support negotiations and technical discussions regarding condition, compliance, lifecycle, and contractual matters.
• Produce progress reports for internal leaders and external stakeholders.

Does this sound like you?

You’ll be a great fit for this role if you have…

• A degree, Higher National Diploma (HND), or equivalent qualification in Facilities Management, Engineering, Construction, or a related discipline is desirable but not essential.
• Experience within Hard Facilities Management (Hard FM), ideally gained in a healthcare PFI environment is desirable but not essential.
• Strong knowledge of lifecycle management, compliance requirements, contract management, and asset‑related activities.
• The ability to interpret technical documentation, contractual information, and asset data accurately.
• Experience using Computer‑Aided Facilities Management (CAFM) systems, Microsoft Office applications, and asset database is desirable but not essential.
• Excellent communication and stakeholder management skills, with the ability to build trust across multiple organisations.
• A proactive, organised, and solution‑focused approach, with strong attention to detail and the ability to manage competing priorities.
• Membership of any of the following institutions would be advantageous but, not essential IAM, IET, MSOE, IMechE, IFSM, CIBSE, IWFM, IHEEM.

Discover all you need to keep growing

We’re one of the top 1% of international employers, so you can have confidence you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them.

What We Offer

• Holidays: Up to 25 days plus bank holidays
• Pension: Up to 6% contributory pension scheme
• Training and development: Over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression
• Health and wellbeing: Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, 30% off at Serco‑managed leisure centres, and 24/7 access to a virtual GP service
• Discounts: Discounts across around 1,000 retailers, from food and clothing to days out, entertainment and travel
• Charity: Paid volunteering day, tax‑free charitable giving through Payroll Giving Scheme, donate your pennies from your monthly pay to the Serco People Fund Charity
• Employee networks: Our networks support inclusion and connection by providing spaces for collaboration, learning, and belonging. They represent and empower all our colleagues including LGBTQIA+ employees, women, parents and carers, people with disabilities, veterans, and people from all cultural backgrounds.

Let’s impact a better future, together.

A Little Bit About Us

At Serco, everyone plays a vital part in delivering essential public services that make a real difference. As a global team of 50,000 people across Defence, Transport, Justice, Immigration, Healthcare, Leisure and Citizen Services, we’re united by a shared purpose: to improve the services that communities rely on. Guided by our values of Trust, Care, Innovation and Pride, our people make meaningful impact, every single day.

Our Inclusive Recruitment Commitment

We prioritise your skills and potential. As a Disability Confident Leader, the Top Great British Employer of Veterans 2026, and a Gold Inclusive Employer Standard holder, we champion equal opportunities for all. We offer flexible and hybrid working where possible and make reasonable adjustments throughout recruitment and employment.

• Guaranteed Interview Scheme: Applicants with disabilities, veterans and people with convictions, who meet the minimum job criteria, are guaranteed an interview. Simply opt into the relevant scheme on the application form.
• Ban The Box: We also support fair access for those with unspent criminal convictions through our ‘Ban the Box’ pledge (some roles may have security exemptions).