Pet Store Manager: Lead Team, Elevate Service & Sales

Pet Family Limited; Chelmsford; On-site; GBP 16,531 - 19,286; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% discount at Dogwood Salons

Continuous training and development

Bonus scheme for teams

Wellbeing support

Shirts and jumpers provided

Job summary

Pets Corner in Chelmsford is seeking a Store Manager to lead a busy team in a full-time role. You will manage daily store operations, deliver excellent customer service and drive sales while upholding brand standards and product presentation.

The role is permanent, 37.5 hours per week, with a 13.03 per hour rate. Benefits include ongoing training, a bonus scheme and staff wellbeing support.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to build strong relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge.
• Ability to work part of a busy team with initiative.

Responsibilities

• Delivering exceptional customer service.
• Going ‘the extra mile’ for every customer.
• Recommending the right products or services for our customers.
• Maximising sales and performance by identifying improvements.
• Leading by example with a hands-on approach to motivate and develop your team.
• Maintaining store and product presentation to high standards.
• Keeping up to date with pricing, promotions and merchandising.
• Key holding responsibilities, opening and closing of the store.
• Maintaining inventory with deliveries, stocktakes and stock loss investigations.

Skills

Team leadership

Customer relations

Communication

Willingness to learn

Job description

Pets Corner in Chelmsford is seeking a Store Manager to lead a busy team in a full-time role. You will manage daily store operations, deliver excellent customer service and drive sales while upholding brand standards and product presentation.

The role is permanent, 37.5 hours per week, with a 13.03 per hour rate. Benefits include ongoing training, a bonus scheme and staff wellbeing support.