Store Manager

Pet Family Limited; Chelmsford; On-site; GBP 16,531 - 19,286; Full time

Benefits offered by this job

35% staff discount on accessories

25% staff discount on food

20% discount at Dogwood Salons

Continuous training and development

Bonus scheme for teams

Wellbeing support

Shirts and jumpers provided

Job summary

Pets Corner in Chelmsford is seeking a Store Manager to lead a busy team in a full-time role. You will manage daily store operations, deliver excellent customer service and drive sales while upholding brand standards and product presentation.

The role is permanent, 37.5 hours per week, with a 13.03 per hour rate. Benefits include ongoing training, a bonus scheme and staff wellbeing support.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Willingness to build strong relationships with customers and their pets.
• Thirst for continued personal training and development.
• Willingness to learn and grow knowledge.
• Ability to work part of a busy team with initiative.

Responsibilities

• Delivering exceptional customer service.
• Going ‘the extra mile’ for every customer.
• Recommending the right products or services for our customers.
• Maximising sales and performance by identifying improvements.
• Leading by example with a hands-on approach to motivate and develop your team.
• Maintaining store and product presentation to high standards.
• Keeping up to date with pricing, promotions and merchandising.
• Key holding responsibilities, opening and closing of the store.
• Maintaining inventory with deliveries, stocktakes and stock loss investigations.

Skills

Team leadership

Customer relations

Communication

Willingness to learn

Job description

Unit E, The Army & Navy, 5 Parkway, Chelmsford, Essex CM2 7GY

13.03 per hour

Permanent

Full-time

Full Time - 37.5 hours working any 5 out of 7 days a week*

Responsibilities of a Store Manager

• Delivering exceptional customer service
• Going ‘the extra mile’ for every customer
• Recommending the right products or services for our Customers needs
• Maximising sales and performance by identifying any improvements needed
• Leading by example by demonstrating a hands‑on approach to motivate, train and develop your team using our Pets Corner Curriculum
• Maintaining our high standards with store and product presentation
• Keeping up to date with pricing, promotions and merchandising
• Key holding responsibilities, opening and closing of the store
• Maintaining accurate inventory by checking deliveries, completing stocktakes and investigating any stock losses

Requirements of a Store Manager

• A genuine interest in the Pets Corner vision, our products and our values
• Strong team focus with the ability to lead and motivate others
• Willing to build strong relationships with our customers and their pets
• A thirst for continued personal training and development
• Willingness to learn and grow your knowledge
• The drive and determination to work part of a busy team and under your own initiative

Benefits of becoming a Store Manager with Pets Corner

• 35% staff discount on accessories, 25% on food, 20% in Dogwood Salons
• Continuous and extensive training and development
• Bonus scheme for all members of our teams
• Tools and support to help manage mental, physical and emotional wellbeing
• Your Shirts and Jumpers will be provided

This role will involve heavy lifting.