Pet Store Assistant Manager — Leadership, Training & Bonus

Pet Family Limited; Staines-upon-Thames; Remote; GBP 15,000 - 21,000; Part time

Benefits offered by this job

35% staff discount on accessories, 25%

20% in Dogwood Salons

Bonus scheme for all team members

Continuous and extensive training and

Tools and support for wellbeing

Job summary

Pets Corner is seeking an Assistant Manager for our Staines store. This part-time role covers 27 hours over 5 days, with a focus on delivering outstanding customer service and leading a hands-on team to meet sales targets.

The position involves merchandising, stock control, and customer relations within a family-run business with 150+ stores nationwide. Experience in retail leadership is valued; light lifting is required.

Qualifications

• Interest in Pets Corner vision, products and values.
• Strong ability to lead and motivate a team.
• Willingness to learn and pursue development.
• Drive and initiative in a busy store environment.

Responsibilities

• Deliver exceptional customer service.
• Go the extra mile for every customer.
• Recommend suitable products or services.
• Maximise sales by identifying improvements.
• Lead by example and train your team using Pets Corner Curriculum.
• Maintain high store and product presentation standards.
• Keep pricing, promotions and merchandising up to date.
• Handle opening and closing and key holding responsibilities.
• Maintain accurate stock through deliveries and stocktakes.

Skills

Customer service

Team leadership

Staff training

Relationship building

Job description

Pets Corner is seeking an Assistant Manager for our Staines store. This part-time role covers 27 hours over 5 days, with a focus on delivering outstanding customer service and leading a hands-on team to meet sales targets.

The position involves merchandising, stock control, and customer relations within a family-run business with 150+ stores nationwide. Experience in retail leadership is valued; light lifting is required.