Pet Store Assistant Manager — Lead & Delight (35% Discount)

Pets Corner Uk; Staines-upon-Thames; On-site; GBP 21,000 - 28,000; Full time

Benefits offered by this job

Staff discount

Training and development

Bonus scheme

Wellbeing support

Uniform provided

Job summary

Pets Corner UK is seeking an Assistant Manager to lead a busy retail team in our stores. You will drive exceptional customer service, coach staff, and ensure top-notch product presentation.

Responsibilities include sales leadership, inventory control, stock checks and maintaining pricing and promotions. A strong focus on customer wellbeing and team development is essential for success in this role.

Qualifications

• Genuine interest in Pets Corner vision and values.
• Strong team focus with ability to lead and motivate others.
• Excellent communication skills.
• Passion for delivering excellent customer service.
• Willingness to build relationships with customers and their pets.
• Desire for ongoing personal training and development.
• Willingness to learn and grow knowledge.
• Ability to work in a busy team and take initiative.

Responsibilities

• Deliver exceptional customer service to every customer.
• Go the extra mile to meet customer needs.
• Recommend the right products or services for customers.
• Maximise sales and performance by identifying improvements.
• Lead by example, training and developing the team using the Pets Corner curriculum.
• Maintain high standards of store and product presentation.
• Keep pricing, promotions and merchandising up to date.
• Handle key holding duties and opening/closing of the store.
• Maintain accurate inventory through deliveries, stocktakes and investigating stock losses.

Skills

Customer service

Team leadership

Communication

Merchandising

Inventory management

Job description

Pets Corner UK is seeking an Assistant Manager to lead a busy retail team in our stores. You will drive exceptional customer service, coach staff, and ensure top-notch product presentation.

Responsibilities include sales leadership, inventory control, stock checks and maintaining pricing and promotions. A strong focus on customer wellbeing and team development is essential for success in this role.