Pet Clinic Receptionist (20h) – CPD & Discounts

Vets for Pets; Gateshead; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Funded CPD

20% discount at Vets4Pets Gateshead

Pension scheme

Holiday allowance

Job summary

Vets4Pets Gateshead is hiring a friendly Receptionist for 20 hours per week, rota across mornings and Saturdays. You will greet clients, answer phones, manage emails, handle admin tasks, booking appointments, processing prescriptions, and maintain patient records.

Training is provided and you’ll join a supportive team inside Pets at Home at Cameron Retail Park. We offer funded CPD and in-house career development opportunities, 20% discount at partners, a pension scheme and competitive holiday

Qualifications

• Customer-facing experience preferred.
• Calm, organised and able to multi-task in a busy environment.
• Good communication with clients and colleagues.
• Reception or veterinary front-desk experience welcome but not essential.
• Comfortable with computers and basic administration.

Responsibilities

• Greet clients and welcome them to the practice.
• Answer phones and manage emails and digital messages.
• Handle administration including inpatient paperwork and cashing up.
• Communicate clearly between clients and the veterinary team.
• Book appointments, process prescriptions, and maintain records.
• Keep the reception area tidy and welcoming.
• Explain health plan options to clients; full training provided.

Skills

Customer-facing

Multitasking

Communication

Reception experience

Tools

Practice management software

Job description

Vets4Pets Gateshead is hiring a friendly Receptionist for 20 hours per week, rota across mornings and Saturdays. You will greet clients, answer phones, manage emails, handle admin tasks, booking appointments, processing prescriptions, and maintain patient records.

Training is provided and you’ll join a supportive team inside Pets at Home at Cameron Retail Park. We offer funded CPD and in-house career development opportunities, 20% discount at partners, a pension scheme and competitive holiday