Pet Care Store Colleague: Customer-Focused Growth

Home Limited; Larkhill; In loco; GBP 12.000 - 17.000; Tempo pieno

Vantaggi offerti da questo lavoro

Attractive pay

Paid holidays

Birthday leave

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Charity/community work opportunities

Career progression

Descrizione del lavoro

Pets at Home is seeking a Store Colleague to deliver brilliant customer service in our pet care centres. You will drive outstanding service, manage stock and assist with deliveries, ensuring store standards and positive shopper experiences.

We offer permanent contracts with hours across 3-4 days including weekends, early starts and late finishes. You’ll work in a friendly team, set to achieve targets and build lasting relationships with customers and their pets.

Competenze

• Excellent customer service skills with a personalised approach.
• Clear verbal and written communication to engage customers.
• Ability to address questions and resolve issues quickly.
• Keen interest in ongoing learning and development.
• Understanding the importance of meeting retail targets.
• Collaborative approach to achieve store goals.
• Flexible to work shifts including evenings, weekends, and some bank holidays.

Mansioni

• Exceed customer expectations and uphold high pet care standards.
• Build strong relationships with customers to enhance the experience.
• Support deliveries and stock processing to keep the store running smoothly.

Conoscenze

Outstanding customer service

Strong communication

Problem solving

Willingness to learn

Target focus

Teamwork

Flexibility

Descrizione del lavoro

Pets at Home is seeking a Store Colleague to deliver brilliant customer service in our pet care centres. You will drive outstanding service, manage stock and assist with deliveries, ensuring store standards and positive shopper experiences.

We offer permanent contracts with hours across 3-4 days including weekends, early starts and late finishes. You’ll work in a friendly team, set to achieve targets and build lasting relationships with customers and their pets.