Pet Care Store Colleague — Customer Focus & Career Growth

Home Limited; Torquay; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

20% colleague discount in Stores

Paid holidays

Discretional annual bonus scheme

Career progression

Charity work in local community

Job summary

Pets at Home is seeking a Store Colleague to deliver brilliant customer service at our pet care centre. You will help unload deliveries, replenish stock, and set the store up each day while building strong relationships with customers and fellow pet lovers.

We welcome a friendly, proactive team member who can work flexible hours, including weekends, and help uphold our high standards of service and care.

Qualifications

• Customer service experience and a friendly, approachable manner.
• Strong communicator, both verbal and written.
• Problem-solving and quick decision-making.
• Willingness to learn and develop in retail.
• Capable of working flexible shifts.

Responsibilities

• Exceed customer expectations and uphold high pet care standards.
• Build strong customer relationships to enhance the customer experience.
• Assist with stock replenishment and regular heavy lifting during shifts.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

Pets at Home is seeking a Store Colleague to deliver brilliant customer service at our pet care centre. You will help unload deliveries, replenish stock, and set the store up each day while building strong relationships with customers and fellow pet lovers.

We welcome a friendly, proactive team member who can work flexible hours, including weekends, and help uphold our high standards of service and care.