Pet Care Store Associate - Customer-First & Growth

Home Limited; Northallerton; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Birthday leave

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Charity work in your local community

Career progression

Job summary

Pets at Home is looking for a Store Colleague in Northallerton who loves pets and delivering great customer service. You will be at the heart of our pet care centre, helping customers and ensuring smooth store operations.

In this permanent role with contractual hours, you will build strong relationships with customers, stay flexible for shifts including evenings and weekends, and contribute to a friendly, high-performing team.

Qualifications

• Customer service skills and communication are essential.
• Ability to build relationships with customers.
• Willingness to learn and develop professionally.
• Flexibility to work shifts, including evenings and weekends.
• Commitment to long-term availability beyond short-term periods.

Responsibilities

• Exceed customer expectations and uphold pet care standards.
• Ensure smooth store operations.
• Build strong customer relationships to enhance experience.
• Support daily tasks and contribute to team goals.

Skills

Customer Service

Communication

Problem Solving

Willingness to Learn

Target Focus

Teamwork

Flexibility

Job description

Pets at Home is looking for a Store Colleague in Northallerton who loves pets and delivering great customer service. You will be at the heart of our pet care centre, helping customers and ensuring smooth store operations.

In this permanent role with contractual hours, you will build strong relationships with customers, stay flexible for shifts including evenings and weekends, and contribute to a friendly, high-performing team.