Pet Care Store Associate: Customer-First & Growth

Pets at Home Limited; Great Yarmouth; Presencial; GBP 18.000 - 23.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Attractive rates of pay

Paid holidays

Birthday/occasions leave

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Charity work in local community

Career progression

Descripción de la vacante

Pets at Home Limited is seeking a Store Colleague to help deliver exceptional customer service in our pet care centres. You will be part of a target-driven retail team, supporting deliveries and stock processing in early starts and late finishes.

The role requires 3-4 days per week including Fridays and weekends, with shifts from 7:00am to 8:30pm. A friendly, proactive approach and willingness to learn are essential for success.

Formación

• Customer service excellence and personal engagement with customers.
• Clear verbal and written communication.
• Ability to address questions and resolve issues quickly.
• Willingness to learn and grow within the role.
• Ability to work well in a team to meet store goals.

Responsabilidades

• Deliver outstanding customer service and create positive shopping experiences.
• Support deliveries and stock processing to keep the store running smoothly.
• Engage with customers, explain products, and upsell where appropriate.
• Maintain store standards in a fast-paced retail environment.
• Adapt to shift patterns including weekends and bank holidays.

Conocimientos

Customer service

Communication

Problem solving

Learning agility

Teamwork

Target driven

Flexible schedule

Descripción del empleo

Pets at Home Limited is seeking a Store Colleague to help deliver exceptional customer service in our pet care centres. You will be part of a target-driven retail team, supporting deliveries and stock processing in early starts and late finishes.

The role requires 3-4 days per week including Fridays and weekends, with shifts from 7:00am to 8:30pm. A friendly, proactive approach and willingness to learn are essential for success.