Pet Care Store Associate — Customer Champion

Home Limited; Leeds; Hybride; GBP 12 000 - 17 000; Plein temps

Avantages offerts par ce poste

Attractive rates of pay

Paid holidays

Birthday leave

20% colleague discount in Stores

Discretional annual bonus scheme

Access to other discounts and benefits

Opportunity to do charity work in your

Career progression

Résumé du poste

Pets at Home is seeking a Store Colleague in Leeds to deliver excellent customer service and contribute to a high-quality pet care experience. You will engage with customers, maintain store standards, and support daily operations to ensure customers keep coming back.

We value teamwork, flexibility, and a proactive attitude toward learning and meeting targets in a busy retail setting. This permanent role offers contractual hours and opportunities for career progression within our store network.

Qualifications

• Excellent customer service skills with a personalised approach.
• Clear and effective communication with customers.
• Ability to troubleshoot and resolve questions quickly.
• Keen interest in learning and developing skills.
• Ability to work towards sales/retail targets.
• Collaborative team player with good interpersonal skills.
• Willingness to work flexible shifts including evenings and weekends.

Responsabilités

• Exceed customer expectations and uphold high pet care standards.
• Build strong relationships with customers and enhance their experience.
• Support smooth store operations and ensure a positive shopping environment.

Connaissances

Outstanding Service

Strong Communication

Problem Solving

Eagerness to Learn

Target Focus

Teamwork

Flexible Shifts

Description du poste

Pets at Home is seeking a Store Colleague in Leeds to deliver excellent customer service and contribute to a high-quality pet care experience. You will engage with customers, maintain store standards, and support daily operations to ensure customers keep coming back.

We value teamwork, flexibility, and a proactive attitude toward learning and meeting targets in a busy retail setting. This permanent role offers contractual hours and opportunities for career progression within our store network.