Pet Care Store Associate – Customer Excellence

Home Limited; Scunthorpe; On-site; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Rate of pay

Paid holidays

Birthday leave

Colleague discount 20%

Bonus scheme

Discounts and benefits

Charity work

Career progression

Job summary

Pets at Home is seeking a Store Colleague to be at the heart of our pet care centres, delivering brilliant customer service and exceptional store operations. You will exceed expectations, build strong customer relationships and contribute to a positive shopping experience that keeps customers returning.

As a Store Colleague, you’ll support a range of duties, maintain high standards of pet care, and be part of a team driving store performance with flexible shifts including evenings and weekends.

Responsibilities

• Exceed customer expectations and uphold high pet care standards.
• Support excellent store operations and create exceptional experiences.
• Build strong relationships with customers to encourage repeat visits.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility in shifts

Job description

Pets at Home is seeking a Store Colleague to be at the heart of our pet care centres, delivering brilliant customer service and exceptional store operations. You will exceed expectations, build strong customer relationships and contribute to a positive shopping experience that keeps customers returning.

As a Store Colleague, you’ll support a range of duties, maintain high standards of pet care, and be part of a team driving store performance with flexible shifts including evenings and weekends.