Pet Care Retail Associate | Customer-Driven, Flexible Hours

Home Limited; Batley; On-site; GBP 12,000 - 17,000; Full time

Benefits offered by this job

Pay rate attraktiv

Holiday pay

Birthday leave

20% colleague discount

Discretional annual bonus

Other discounts and benefits

Charity/community work

Career progression

Job summary

Pets at Home is seeking a Store Colleague to join our Pet Care Centres, delivering brilliant customer service and upholding top standards. You will help build strong customer relationships and ensure excellent store operations.

Shifts run from 6:00am to 8:00pm, 3–4 days per week, including Thursdays and/or Fridays and weekends. This is a permanent contract with opportunities for career progression and staff discounts.

Qualifications

• Excellent customer service with personalisation.
• Clear verbal and written communication with customers.
• Ability to address questions and resolve issues quickly and effectively.
• Keen interest in ongoing learning and professional development.
• Understanding of hitting targets in a retail setting.
• Capable of working well in a team to meet store goals.
• Willingness to work evenings, weekends, and some bank holidays.

Responsibilities

• Exceed customer expectations and uphold high pet care standards.
• Build strong relationships with customers and ensure a positive store experience.
• Support deliveries and stock processing to help store readiness.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamwork

Flexibility

Job description

Pets at Home is seeking a Store Colleague to join our Pet Care Centres, delivering brilliant customer service and upholding top standards. You will help build strong customer relationships and ensure excellent store operations.

Shifts run from 6:00am to 8:00pm, 3–4 days per week, including Thursdays and/or Fridays and weekends. This is a permanent contract with opportunities for career progression and staff discounts.