Pet Care Store Associate — Flexible Hours & Career Growth

Home Limited; Northallerton; Hybrid; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Attractive pay rates

Paid holidays

20% colleague discount in Stores

Discretional annual bonus scheme

Community charity work opportunities

Career progression

Job summary

Pets at Home is seeking a Store Colleague to deliver exceptional customer service and uphold top pet care standards. You’ll build lasting relationships with customers and contribute to smooth store operations in a lively retail environment.

The role requires strong communication, problem-solving, and a flexible approach to shifts, including evenings, weekends and some bank holidays. A positive, team-focused attitude is essential.

Qualifications

• Outstanding customer service to ensure each customer feels valued.
• Clear verbal and written communication with customers.
• Ability to handle questions and resolve issues quickly.
• Keen interest in learning and development.
• Understanding of targets and how to contribute to sales.
• Collaborative approach to working with colleagues.
• Willingness to work evenings, weekends and bank holidays.

Responsibilities

• Exceed customer expectations and uphold high pet care standards.
• Build strong relationships to enhance the customer experience.
• Support smooth store operations and teamwork to hit goals.

Skills

Outstanding Customer Service

Strong Communication Skills

Effective Problem-Solving

Eagerness to Learn

Target Focus

Teamworking

Flexibility

Job description

Pets at Home is seeking a Store Colleague to deliver exceptional customer service and uphold top pet care standards. You’ll build lasting relationships with customers and contribute to smooth store operations in a lively retail environment.

The role requires strong communication, problem-solving, and a flexible approach to shifts, including evenings, weekends and some bank holidays. A positive, team-focused attitude is essential.