Pet Care Store Colleague - Friendly, Flexible & Growth

Home Limited; Workington; Hybrid; GBP 12,000 - 15,000; Full time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Birthday/occasional leave

Job summary

Pets at Home is seeking a Store Colleague for our pet care centres in the United Kingdom. You will be at the heart of customer experiences, delivering friendly, personalised service and helping maintain high store standards.

Availability across 3-4 days per week, including weekends, with early starts and late finishes, is expected to support deliveries and stock processing. You’ll contribute to building strong customer relationships and ensure operational excellence, while embracing learning and

Qualifications

• Outstanding Customer Service: Personalised and attentive service ensuring customers feel appreciated.
• Strong Communication Skills: Verbal and written communication to engage customers clearly.
• Effective Problem-Solving: Address questions and resolve issues quickly.
• Eagerness to Learn: Keen interest in ongoing development.
• Target Focus: Recognise and work towards retail targets.
• Teamworking: Collaborate to reach store goals.
• Flexibility: Able to work evenings, weekends and bank holidays.

Responsibilities

• As a Store Colleague, you’ll exceed customer expectations and uphold top pet care standards while ensuring smooth store operations.

Skills

Customer Service

Communication

Problem-Solving

Learning

Target Focus

Teamwork

Flexibility

Job description

Pets at Home is seeking a Store Colleague for our pet care centres in the United Kingdom. You will be at the heart of customer experiences, delivering friendly, personalised service and helping maintain high store standards.

Availability across 3-4 days per week, including weekends, with early starts and late finishes, is expected to support deliveries and stock processing. You’ll contribute to building strong customer relationships and ensure operational excellence, while embracing learning and