Pet Care Store Associate — Evenings & Weekends

Home Limited; Cardiff; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Attractive rates of pay

Paid holidays

Birthday leave and special occasions

20% colleague discount

Discretional annual bonus scheme

Other discounts and benefits

Charity work in local community

Career progression

Job summary

Pets at Home is seeking a Store Colleague to deliver outstanding customer service and uphold high pet care standards. You will help build lasting customer relationships and support smooth store operations in a permanent role with contracted hours.

Availability requires two evenings per week (4:00PM - 8:00PM) and weekends. We value teamwork, learning, and a customer-focused mindset to drive store performance and growth.

Qualifications

• Outstanding Customer Service: personalised and attentive service.
• Strong Communication Skills: verbal and written communication.
• Effective Problem-Solving: resolve questions quickly and efficiently.
• Eagerness to Learn: ongoing learning and development.
• Target Focus: awareness of targets in retail to boost performance.
• Teamworking: collaboration to achieve store goals.
• Flexibility: ability to work evenings, weekends and some bank holidays.

Responsibilities

• Exceed customer expectations and uphold top pet care standards.
• Build strong customer relationships and enhance their experience.
• Ensure smooth store operations and assist teammates as needed.

Skills

Customer Service

Communication

Problem-Solving

Learning

Target Focus

Teamwork

Flexible Shifts

Job description

Pets at Home is seeking a Store Colleague to deliver outstanding customer service and uphold high pet care standards. You will help build lasting customer relationships and support smooth store operations in a permanent role with contracted hours.

Availability requires two evenings per week (4:00PM - 8:00PM) and weekends. We value teamwork, learning, and a customer-focused mindset to drive store performance and growth.