Pet Care Receptionist (Part-Time) – Calm, Welcoming & Efficient

Medivet; Northam; On-site; GBP 10,000 - 40,000; Part time

Job summary

A leading veterinary care provider is seeking a part-time veterinary receptionist in Northam. You will greet clients, manage appointments, handle payments, and ensure a welcoming atmosphere. Ideal candidates will possess excellent client-facing and reception skills, along with the ability to remain calm under pressure. Join a supportive environment where every interaction matters, and make a real difference in the lives of our clients and their pets.

Benefits

Health cash plan

Life Assurance 3 x salary

24-hour counselling support

5 weeks' annual leave plus Bank Holidays

Additional paid leave

Interest-free Season Ticket Loan

Cycle to Work scheme

Discounts on Medivet products

Qualifications

• Excellent client facing and reception skills.
• Experience working as part of a team and building positive relationships.
• Client care skills, able to remain calm under pressure.
• Good numeracy skills for managing payments.
• Experience with online appointment booking systems.
• Trustworthy and responsible.

Responsibilities

• Manage reception duties and ensure readiness for clients.
• Triage emergency appointments and contact clients accordingly.
• Ensure appointment slots are managed and available for booking.
• Process repeat prescription requests.
• Advocate for the Medivet Healthcare Plan.

Skills

Client facing skills

Teamwork

Calm under pressure

Numeracy skills

Online appointment systems

Administration skills

Trustworthy

Job description

A leading veterinary care provider is seeking a part-time veterinary receptionist in Northam. You will greet clients, manage appointments, handle payments, and ensure a welcoming atmosphere. Ideal candidates will possess excellent client-facing and reception skills, along with the ability to remain calm under pressure. Join a supportive environment where every interaction matters, and make a real difference in the lives of our clients and their pets.