Pet Care Front Desk Specialist (Part-Time)

IVC Evidensia UK; Malvern; On-site; GBP 19,000 - 24,000; Part time

Benefits offered by this job

6.6 weeks' annual leave

Pension scheme

Discounted veterinary care

Wellbeing benefits

Job summary

inspiring vet care in the UK invites applications for a part-time Receptionist at White House Vets in Malvern. You’ll be the friendly first point of contact, delivering a welcoming, professional experience for clients and their pets.

You’ll manage appointments, handle inquiries by phone and email, take payments, and support the team with diary management and basic admin. The role includes some animal handling and ensuring a calm, caring client journey.

Qualifications

• Experience in a customer-facing role.
• Able to manage appointments and diary.
• Comfortable handling payments.

Responsibilities

• Liaising with clients and clinical staff to provide high levels of customer care.
• Meeting and greeting clients and their pets.
• Booking appointments and diary management.
• Managing telephone and email enquiries and taking payments.
• Some animal handling and basic cleaning/stock tasks.

Skills

Customer service

Communication

Organised

Teamwork

Job description

inspiring vet care in the UK invites applications for a part-time Receptionist at White House Vets in Malvern. You’ll be the friendly first point of contact, delivering a welcoming, professional experience for clients and their pets.

You’ll manage appointments, handle inquiries by phone and email, take payments, and support the team with diary management and basic admin. The role includes some animal handling and ensuring a calm, caring client journey.