Pet Care Concierge & Front Desk Advisor

Vets for Pets; Epsom and Ewell; On-site; GBP 11,000 - 17,000; Part time

Benefits offered by this job

20% discount at Vets for Pets

Contributory pension

Supportive team culture

Job summary

Epsom Vets for Pets is seeking a friendly receptionist to be at the heart of the practice, handling bookings, payments, and client enquiries with compassion for both pets and people.

You’ll support the clinical team, ensure a smooth daily flow, and help create a welcoming environment for clients visiting the clinic in Epsom. Part-time shifts and weekend coverage available to suit operations.

Qualifications

• Experience as a veterinary receptionist or in customer-facing roles.
• Clear communication and a friendly, professional manner.
• Ability to manage bookings and enquiries efficiently.

Responsibilities

• Greet clients and their pets warmly.
• Provide excellent service from arrival to departure.
• Act as link between clients and clinical team.

Skills

Reception experience

Customer service

Booking systems

Pet care empathy

Job description

Epsom Vets for Pets is seeking a friendly receptionist to be at the heart of the practice, handling bookings, payments, and client enquiries with compassion for both pets and people.

You’ll support the clinical team, ensure a smooth daily flow, and help create a welcoming environment for clients visiting the clinic in Epsom. Part-time shifts and weekend coverage available to suit operations.