Pet Care & Client Services Assistant - Part Time

Pets at Home Limited; Poole; Vor Ort; GBP 15.000 - 21.000; Teilzeit

Benefits dieser Stelle

20% discount at Vet Group

Discounts at Pets at Home and Groom RO

In-house career development

Pension

Holiday allowance

Zusammenfassung

Poole Holes Bay Vets for Pets, part of the Pets at Home Group, is seeking a Veterinary Care Assistant on a fixed-term maternity cover in Poole. The role is 26.5 hours per week, including 2 Saturdays in 4, with some reception shifts. The position supports a maternity contract for a minimum of 14 months.

You will assist with non-clinical duties, help deliver high standards of patient care, and maintain a friendly, professional environment for clients and their pets.

Qualifikationen

• Must have experience.

Aufgaben

• Assist colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
• Be the friendly and welcoming face for clients and their pets arriving at the practice.
• Stay up-to-speed with practice services and any additional services to guide clients.
• Remain calm, attentive and focus on the clients' needs.
• Contribute enthusiasm and drive to create a welcoming atmosphere in the team.
• Help handle situations with empathy, such as conveying pet health news.

Kenntnisse

Experience

Customer service

Communication

Teamwork

Jobbeschreibung

Poole Holes Bay Vets for Pets, part of the Pets at Home Group, is seeking a Veterinary Care Assistant on a fixed-term maternity cover in Poole. The role is 26.5 hours per week, including 2 Saturdays in 4, with some reception shifts. The position supports a maternity contract for a minimum of 14 months.

You will assist with non-clinical duties, help deliver high standards of patient care, and maintain a friendly, professional environment for clients and their pets.