Veterinary Care Assistant - Fixed term position - Poole

Pets at Home Limited; Poole; Sur place; GBP 15 000 - 21 000; Temps partiel

Avantages offerts par ce poste

20% discount at Vet Group

Discounts at Pets at Home and Groom RO

In-house career development

Pension

Holiday allowance

Résumé du poste

Poole Holes Bay Vets for Pets, part of the Pets at Home Group, is seeking a Veterinary Care Assistant on a fixed-term maternity cover in Poole. The role is 26.5 hours per week, including 2 Saturdays in 4, with some reception shifts. The position supports a maternity contract for a minimum of 14 months.

You will assist with non-clinical duties, help deliver high standards of patient care, and maintain a friendly, professional environment for clients and their pets.

Qualifications

• Must have experience.

Responsabilités

• Assist colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care.
• Be the friendly and welcoming face for clients and their pets arriving at the practice.
• Stay up-to-speed with practice services and any additional services to guide clients.
• Remain calm, attentive and focus on the clients' needs.
• Contribute enthusiasm and drive to create a welcoming atmosphere in the team.
• Help handle situations with empathy, such as conveying pet health news.

Connaissances

Experience

Customer service

Communication

Teamwork

Description du poste

We have an exciting opportunity for an enthusiastic and passionate Veterinary Care Assistant to join our Poole Holes Bay Vets for Pets practice on a fixed term contract. Our practice is bright, spacious, air-conditioned and purpose built to industry leading standards and has state of the art equipment including digital X-ray and in-house laboratory facilities. You will assist all colleagues with non-clinical duties to support smooth running of the practice and provide the best standard of patient care. This is a part time position of 26.5 hours per week (this includes 2x Saturdays in 4) and some reception shifts. This position will be supporting a maternity contract for a minimum of 14 months.,

• Must have experience.
• You are the friendly and welcoming face for the client and their pets when they arrive at the practice.
• You can provide guidance by keeping yourself fully up-to-speed with the practice services and any additional services available.
• You are calm, attentive, and always focus on the clients' needs. You will bring enthusiasm and drive to your role. Your passion for service is matched with your love of pets.
• You can deal with everything that is thrown at you, from comforting a client who has had some bad news about their pet or sharing in the joy of a new puppy's first visit to the vet.
• Your personality is infectious and along with your fellow colleagues, you create a welcoming and friendly atmosphere in the practice.

In short, you like to be busy, enjoy helping people and their pets and always endeavour to make a difference.

If you share our passion for delivering outstanding pet healthcare, exceptional customer service and would like to join our team, then we would love to hear from you.

In return, we offer such benefits as 20% discount at the Vet Group, Pets at Home and the Groom Room, access to discounts and cashbacks, in-house career development opportunities, pension and holiday allowance.