Personal Injury Claims Specialist

Trade Union; Sheffield; On-site; GBP 23,000 - 36,000; Full time

Job summary

Trade Union in Sheffield, United Kingdom, seeks a motivated Legal Advisor to join the Personal Injury team. You will be the first point of contact for clients seeking advice, gathering information and supporting case progression in a regulated environment.

Key responsibilities include providing initial legal guidance, drafting documentation, and maintaining accurate records in our case management system while upholding SRA and data protection standards.

Qualifications

• GCSE Maths and English (A*-C) required.
• Law degree or equivalent qualification.
• Experience in customer service or administrative environment.

Responsibilities

• Be the first point of contact for clients and gather instructions.
• Provide initial legal guidance within the scope of the role.
• Support early stages of claims and progress investigations.
• Draft claim documentation and manage file progression.
• Maintain accurate records in the case management system.
• Ensure compliance with SRA, data protection, and internal policies.
• Deliver empathetic, client-focused service.

Skills

Strong communication

Customer service

Information gathering

Relationship building

Professional telephone manner

Education

GCSE Maths & English (A-C)

Law degree or equivalent

Tools

Microsoft Office

Case management system

Job description

Trade Union in Sheffield, United Kingdom, seeks a motivated Legal Advisor to join the Personal Injury team. You will be the first point of contact for clients seeking advice, gathering information and supporting case progression in a regulated environment.

Key responsibilities include providing initial legal guidance, drafting documentation, and maintaining accurate records in our case management system while upholding SRA and data protection standards.