Claims Advisor: Personal Injury Support & Career Growth

Pertemps Leeds Commercial; Huddersfield; On-site; GBP 23,000 - 28,000; Full time

Benefits offered by this job

Private healthcare support

Interest-free travel loans

Enhanced pension contributions

Perkbox discounts

25 days annual leave + bank holidays

Loyalty leave

Holiday buy/sell

Birthday leave

Social events

Referral bonus

Training and career development

Clear progression pathways

Job summary

Pertemps Leeds Commercial in Huddersfield is hiring a Claims Advisor to join a growing legal services team. You’ll be the first point of contact, delivering excellent customer service and guiding potential personal injury claims through initial stages.

The role is full-time and permanent with a starting salary of £25,000, plus excellent benefits and structured training for career development within the organisation.

Qualifications

• GCSEs required, including Maths and English.
• Experience handling customer calls is essential.
• Fast-paced customer service environment experience is advantageous.

Responsibilities

• Handle inbound and outbound customer calls.
• Take detailed information for potential claims.
• Assist customers through initial claims process and update case systems.
• Liaise with internal teams to progress claims smoothly.
• Provide empathetic, professional service at all times.

Skills

Customer service

Telephone handling

Communication skills

Attention to detail

Education

5 GCSEs incl Maths & English

Job description

Pertemps Leeds Commercial in Huddersfield is hiring a Claims Advisor to join a growing legal services team. You’ll be the first point of contact, delivering excellent customer service and guiding potential personal injury claims through initial stages.

The role is full-time and permanent with a starting salary of £25,000, plus excellent benefits and structured training for career development within the organisation.