Personal Injury Claims Handler - Motor

IPS Group Limited; Manchester; Hybrid; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Bonus potential

Hybrid work

Disability Confident employer

Job summary

IPS Group Limited in Manchester is seeking a Bodily Injury Handler to manage a personal injury caseload, including OIC and MOJ portal claims. You will assess liability, indemnity, and quantum, review medical evidence, and negotiate settlements while liaising with claimants and solicitors.

The role offers a competitive salary up to £38,000 plus a 10% discretionary bonus, with probation office-based work and potential for remote work one day per week after probation.

Qualifications

• Manages motor bodily injury claims from inception through settlement.
• Experience handling OIC and MOJ portals.
• Understanding of indemnity, liability and quantum in claims.

Responsibilities

• Manage own caseload of motor bodily injury claims.
• Review medical evidence and expert reports.
• Negotiate settlements and liaise with claimants, solicitors and third parties.
• Handle out-of-jurisdiction claims (Scotland, NI, Guernsey) when needed.

Skills

Caseload management

Bodily injury claims

OIC MOJ portals

Liability & quantum

Medical evidence review

Negotiation

Job description

Location: Manchester City Centre (Office-based during probation)

Salary: Up to £38,000 + 10% Discretionary Bonus

Working Hours: 9:00am - 6:00pm, Monday to Friday

IPS Group is working with a growing InsurTech business that is continuing to invest heavily in its claims operation. As part of this growth, they are looking to appoint a Bodily Injury Handler to join their Manchester team.

The Role

You’ll be responsible for managing your own caseload of motor bodily injury claims valued up to £50,000, handling cases from instruction through to settlement or litigation where required. The caseload will include a mix of Official Injury Claim (OIC), Ministry of Justice (MOJ) and non-portal claims, requiring a strong understanding of the bodily injury claims process and the ability to make sound decisions on liability, indemnity and quantum.

You’ll review medical evidence and expert reports, investigate liability disputes, assess general and special damages, negotiate settlements and liaise with claimants, solicitors and third parties to ensure claims are progressed efficiently.

The role will also provide exposure to out-of-jurisdiction claims, including Scotland, Northern Ireland and Guernsey, offering the opportunity to broaden your technical expertise and handle a varied and interesting caseload.

About You

• Experience managing your own caseload of motor bodily injury claims from inception through to settlement
• Experience handling claims through both the Official Injury Claim (OIC) and Ministry of Justice (MOJ) portals
• A good understanding of indemnity, liability and quantum
• Experience reviewing medical evidence and assessing injury claims
• Strong communication, negotiation and stakeholder management skills
• The ability to prioritise and manage a varied caseload effectively
• A proactive approach and genuine interest in developing your technical claims knowledge

Experience dealing with out-of-jurisdiction claims, litigated files or more complex bodily injury matters would be advantageous.

What’s in it for You?

Alongside a competitive basic salary as well as a potential annual bonus, you’ll be joining a growing InsurTech business that is continuing to invest heavily in its Bodily Injury function. You’ll have the opportunity to handle a more technical and varied caseload, further develop your expertise across OIC, MOJ and out-of-jurisdiction claims, and progress your career within a business that can offer genuine long-term opportunities as the team continues to grow.

Following probation and training, there is also the opportunity to work from home 1 day per week.

Contact

[e-mail]

0121 392 9061 / 07967 701036

Proud member of the Disability Confident employer scheme

About Disability Confident Disability Confident is a government scheme. It encourages employers to recruit and retain disabled people and those with long term health conditions.