Personal Banker: Expert Customer Care & Relationships

8192 Barclays Bank UK PLC; Norwich; Sur place; GBP 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

Pension plan

Private medical insurance

Life insurance

Income protection

Résumé du poste

Barclays Bank UK PLC in Norwich is seeking a Personal Banker to deliver exceptional customer service and handle more complex customer queries in-branch or at local hubs. You will build trusted relationships and guide customers through Barclays products and digital services with empathy and expertise.

You will join a supportive Retail Banking team with comprehensive training and a benefits package, including pension, private medical and life insurance, aimed at helping customers make the most of

Responsabilités

• Provide exceptional customer service through chat, email and phone across channels.
• Resolve more complex customer needs with personalised solutions.
• Collaborate with teams across Barclays to improve customer care processes.
• Identify improvement areas and provide coaching and feedback to colleagues.

Connaissances

Confidence

Clear Communication

Risk Awareness

Relationship Building

Digital Mindset

Description du poste

Barclays Bank UK PLC in Norwich is seeking a Personal Banker to deliver exceptional customer service and handle more complex customer queries in-branch or at local hubs. You will build trusted relationships and guide customers through Barclays products and digital services with empathy and expertise.

You will join a supportive Retail Banking team with comprehensive training and a benefits package, including pension, private medical and life insurance, aimed at helping customers make the most of