Personal Assistant

National Highways; Over; Hybrid; GBP 28,000 - 36,000; Full time

Job summary

National Highways is seeking a Personal Assistant to support Directors with calendars, travel, and a range of administrative duties. The role is based in the South West with hybrid working from Bristol or Exeter and occasional travel to National Highways locations for regional meetings and events.

You will manage communications, prepare correspondence, reports and minutes, and coordinate meetings and away-days, all while handling confidential information with professionalism.

Qualifications

• Proven experience supporting directors or senior leaders.
• Excellent diary and travel coordination.
• Ability to handle confidential information with discretion.
• Strong written and verbal communication skills.

Responsibilities

• Manage diaries for directors and coordinate day-to-day meetings, travel plans and expenses.
• Act as first point of contact for directors, manage mail and calls with priority and deadlines.
• Undertake ad hoc administrative duties ensuring accurate and timely delivery.
• Arrange meetings and events, maintain action logs and ensure adherence to policies.
• Proactively manage personal workload and prepare high-quality correspondence, reports, presentations and meeting minutes.
• Coordinate meetings, events and travel with changing deadlines while maintaining efficiency.
• Use MS Office to produce and maintain documents and spreadsheets.
• Support senior managers and leadership teams within a large organisation.

Skills

Diary management

Meeting coordination

Stakeholder communication

Discretion

MS Office

Tools

MS Office

Job description

We have an exciting opportunity for a Personal Assistant to join our team in the South West. You will be acting as a primary point of contact and carrying out a range of administrative duties to support the Directors and the delivery of business objectives. The successful candidate can be based in one of our Bristol or Exeter office on a hybrid basis. There will be a requirement to travel to National Highways locations to facilitate regional meetings, departmental awaydays and group activities.

• Diary Management including day-to-day meetings, travel planning and expenses.
• Act as the first point of contact for the Directors, assist managing mail and calls, ensuring that these are prioritised, deadlines are considered, and appropriate action is taken.
• Undertake ad hoc administrative duties as and when required, ensuring accurate, timely delivery.
• Arrange meetings and events giving effective and efficient use of time and cost; maintain and update action logs for all meetings and ensure adherence to company policies.
• Proactively manage personal workload in a way which is efficient and effective.
  Experience of producing high-quality correspondence, reports, presentations and meeting minutes with accuracy.
• Experience of prioritising, planning and coordinating meetings, events, travel arrangements with changing deadlines.
• Ability to use office software products to produce and maintain a range of documents and spreadsheets.
• Demonstrable ability to handle confidential and sensitive information with discretion and professionalism.
• Experience of supporting senior managers, directors or senior leadership teams within a large and complex organisation.
  Here at National Highways, we manage and improve England's motorways and major A roads, helping our customers have safer, smoother and more reliable journeys. Our priorities are safety, customers and delivery, and at the core of this, are our values of passion, integrity, safety, teamwork and ownership.
  Operations is at the heart of keeping the strategic road network moving and ensuring our customers get the best possible experience when using our roads. We address over 39,000 customer enquiries every month, plan and deliver all maintenance activities on the network, drive efficiencies and improvements across our systems and roads, and respond to incidents across 4,500 miles of motorways and major A-roads that we manage. All to make sure National Highways customers have safer, smoother, and more reliable journeys. External candidates will be offered a starting salary at the lower end of the pay scale, while current employees will be appointed in accordance with our established pay policy. We are committed to creating a diverse environment and welcome applicants from all backgrounds