Permanent Outreach & Resettlement Worker — End Homelessness

LLOYD'S REGISTER INTERNATIONAL; Ealing; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

28 days annual leave to 31 after five 

Cycle to Work scheme

Family friendly leave policies

Job summary

St Mungo’s is recruiting an Outreach and Resettlement Worker in London to support rough sleepers and vulnerably housed individuals in community settings. The role focuses on engagement, intake, and coordinated support to sustain tenancies.

The role requires flexible working hours including early mornings and evenings, and a commitment to person-centred care across multi-agency services.

Qualifications

• Experience working with vulnerable people with complex needs is desirable.
• A proactive, empathetic, and flexible approach to client support.
• Strong teamwork and communication skills.
• Ability to work independently and manage a caseload effectively.
• A full UK driving licence is essential.

Responsibilities

• Conduct early morning and late evening street outreach shifts to identify and engage with rough sleepers.
• Deliver intensive casework to clients with complex needs including mental health, substance use, and immigration issues.
• Assess clients face-to-face in community settings to develop tailored support plans.
• Develop and implement resettlement plans to help clients exit homelessness urgently and sustainably.
• Provide short/medium-term tenancy support and refer clients to longer-term services to prevent tenancy breakdown.

Skills

Empathy

Teamwork

Communication

Independent working

Driving licence

Job description

St Mungo’s is recruiting an Outreach and Resettlement Worker in London to support rough sleepers and vulnerably housed individuals in community settings. The role focuses on engagement, intake, and coordinated support to sustain tenancies.

The role requires flexible working hours including early mornings and evenings, and a commitment to person-centred care across multi-agency services.