Permanent Ground Floor Team Member - Guest Services

Whitbread; Uttoxeter; On-site; GBP 18,000 - 19,000; Part time

Benefits offered by this job

Permanent contract

Training provided

Career development

Whitbread Benefits Card

Pension plan

Save As You Earn

Job summary

Whitbread is hiring a Ground Floor Team Member for Uttoxeter Premier Inn. This role offers 16 hours per week with a permanent contract and pays up to £13.06 per hour. You’ll greet guests, check in, serve breakfast or dinner, and help ensure guests have a smooth stay.

You don’t need hotel experience—friendly, customer-focused people who stay calm under busy periods thrive here. Joining Whitbread means training, benefits, and opportunities for growth across Premier Inn.

Qualifications

• Friendly, customer-focused demeanor and willingness to help guests.
• Ability to stay calm when the hotel is busy.
• Enjoy working as part of a team to support colleagues.

Responsibilities

• Greet guests and help them check in.
• Serve breakfast or evening meals as needed.
• Answer questions and assist with guest requests.
• Keep reception, restaurant and public areas tidy and welcoming.
• Support teammates across the hotel during busy periods.

Skills

Friendly attitude

Customer service

Calm under pressure

Team player

Job description

Whitbread is hiring a Ground Floor Team Member for Uttoxeter Premier Inn. This role offers 16 hours per week with a permanent contract and pays up to £13.06 per hour. You’ll greet guests, check in, serve breakfast or dinner, and help ensure guests have a smooth stay.

You don’t need hotel experience—friendly, customer-focused people who stay calm under busy periods thrive here. Joining Whitbread means training, benefits, and opportunities for growth across Premier Inn.