Perioperative Admin Team Lead — Hybrid Working

University Hospital Southampton NHS FT; Southampton; Hybrid; GBP 23,000 - 32,000; Full time

Benefits offered by this job

NHS Pension Scheme

Flexible working hours

Job summary

University Hospital Southampton NHS Foundation Trust is seeking a Perioperative Administrative Team Lead to coordinate pre-assessment workflows and liaise with multidisciplinary teams. You will support with the pre-operative journey, book appointments, and oversee administration across the perioperative pathway.

The role involves line managing several administrators, handling appraisals and sickness reviews, and acting as the first escalation point for admin issues.

Qualifications

• NVQ Level 4 or equivalent in admin work.
• GCSE English and Maths at minimum grade.
• Experience in customer-facing administrative roles.
• Ability to handle non-routine problems and progress chasing.
• Experience delivering training sessions to staff.

Responsibilities

• Support operational and administrative needs of the service.
• Book and process appointments, handle scanning and calls.
• Train new starters in the department and coordinate MDT preparation.
• Line manage perioperative care administrators and conduct appraisals.
• Be first point of escalation for administration staff and assist with complaints.
• Work with multiple stakeholders; maintain flexible onsite and home working arrangements.

Skills

Administrative experience

Training delivery

Stakeholder communication

Problem solving

Education

NVQ Level 4 or equivalent

GCSE English and Maths

Tools

Microsoft Office Suite

ESR (Electronic Staff Record)

Healthroster

Job description

University Hospital Southampton NHS Foundation Trust is seeking a Perioperative Administrative Team Lead to coordinate pre-assessment workflows and liaise with multidisciplinary teams. You will support with the pre-operative journey, book appointments, and oversee administration across the perioperative pathway.

The role involves line managing several administrators, handling appraisals and sickness reviews, and acting as the first escalation point for admin issues.