Perioperative Administrative Team Lead

University Hospital Southampton NHS Trust; Southampton; Hybrid; GBP 28,000 - 31,000; Full time

Job summary

University Hospital Southampton NHS Trust is seeking a Perioperative Administrative Team Lead to coordinate the pre-operative journey and support the perioperative medicine team with multi-disciplinary coordination.

The role will line manage perioperative care administrators, schedule around 10,000 patient journeys and 30,000 outpatient appointments, and develop the team in a busy, teaching hospital environment.

Qualifications

• Experience in administration in a customer-focused environment.
• Experience delivering training sessions.
• Supervisory or office management experience.
• Competent in the use of ESR and Healthroster.

Responsibilities

• Support the operational and administrative needs of the service, including booking and outgoing appointments, scanning, telephone calls and training new starters.
• Line manage several perioperative care administrators and conduct appraisals and sickness reviews.
• Act as first point of escalation to administrative staff and support with complaints.
• Be proactive with leadership and stakeholder engagement, using Microsoft Office confidently.

Skills

Administration experience

Training delivery

Staff supervision

MS Office

Communication

ESR Healthroster

Education

NVQ Level 4

GCSE English and Maths

Tools

ESR Healthroster

Job description

University Hospital Southampton NHS Trust

Perioperative Administrative Team Lead

The closing date is 17 November 2026

University Hospital Southampton NHS Foundation Trust s delighted to offer a fantastic opportunity to work with us.

Job Title: Perioperative Administrative Team Lead

Contract Type: Permanent

Main duties of the job

This is an exciting opportunity to join our team in perioperative care, you will be supporting the surgical pre-assessment and the perioperative medicine team by co-ordinating patients through their pre-operative journey in the lead up to surgery, liaising with multi-disciplinary teams in the process. The department is busy and will see approx. 10000 patients a year with around 30,000 outpatient appointments. Our perioperative medicine team is renowned for our research and perioperative guidance.

• UHS offers fantastic training and development giving you the best possible opportunities to achieve the career you want.
• Development of our staff is central to the delivery of high quality, safe and effective care.
• We can offer opportunities to develop within a supportive environment, and our staff survey results reflect our commitment to facilitate your career progression.

About us

As one of the largest acute teaching Trusts in England, we offer learning and development opportunities to help you achieve the career you aspire to. UHS is rated 'Good' by the CQC and in the latest national NHS Staff Survey, we were in the top 10 acute trusts for staff engagement and for staff recommending the hospital as a place to work or receive care.

We support flexible working and will consider requests taking into account the needs of the service. UHS employees are able to access a range of NHS discounts, are entitled to a minimum of 35 days paid holiday (pro rata), and we offer a generous pension scheme.

• We support flexible working and will consider requests taking into account the needs of the service.
• UHS employees are able to access a range of NHS discounts.
• UHS employees are entitled to a minimum of 35 days paid holiday (pro rata).
• We offer a generous pension scheme.

Southampton is an attractive place to live and work situated on the south coast, with an international airport and direct trains to London. The New Forest National Park and beaches of the Jurassic coast are also right on our doorstep. The city offers living costs 30% lower than London and 17 schools rated outstanding by Ofsted.

We believe that using technology wisely shows strong time management and commitment to innovation. However, personalising your recruitment application to highlight your unique skills and experiences is crucial. Relying too heavily on generic, AI-generated content instead of drawing from your own strengths and accomplishments may lead to your application being rejected if multiple candidates present identical or similar information.

Job responsibilities

The successful candidate will be responsible for supporting with the operational and administrative needs of the service. This will include booking and outcoming appointments, scanning, telephone calls and support with training new starters in the department. You will need to prepare the MDT and liaise with multi-disciplinary teams to co-ordinate patient care.

You will line manage several perioperative care administrators and be responsible for their appraisals and sickness reviews. You will also be required to be the first point of escalation to the administration staff and support with any complaints.

We are looking for an individual who is proactive, an interest in leadership and a background in administration. The ideal candidate will be proficient in Microsoft Office and be confident speaking to a number of stakeholders.

You will be supported to work flexibly with a combination of onsite and home working once fully trained. Our core working hours are Monday-Friday 8-4.Our main site is at Southampton General although you may be required to work from Lymington New Forest Hospital also.

Person Specification

Qualifications, knowledge and experience

• NVQ Level 4 or equivalent experience e.g. good knowledge across a range of administrative work procedures including non-routine elements
• Educated to GCSE (or equivalent) standard, with a pass in English and Maths
• Experience of administration in a customer- focused environment
• Experience of dealing with non-routine and complex problems, progress chasing, resource and staff allocation
• Ability to compose correspondence from fragmented instructions
• Experience in delivering training sessions
• Previous experience of working in an acute hospital setting
• Competent in the use of ESR and Healthroster
• Supervisory or office management experience

Trust Values

• Working Together
• Always Improving

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

University Hospital Southampton NHS Trust

£28,392 to £31,157 a yearPer annum - Pro rata