Perioperative Admin & Reception Specialist

North Tees & Hartlepool NHS Foundation Trust; Tees Valley; On-site; GBP 21,000 - 27,000; Full time

Job summary

North Tees and Hartlepool NHS Foundation Trust is seeking a Ward Clerk/Receptionist to provide high‑quality admin support across Perioperative Services. You will be the first point of contact for patients, relatives and visitors, using a professional, patient‑centred approach to ensure accurate attendance recording and timely updates on Trakcare.

You will prepare theatre lists, file perioperative documentation, answer calls, and maintain confidential admin systems.

Qualifications

• Organised and patient‑centred? approach essential.
• Professional, courteous, and sensitive communication with patients, relatives, and visitors.
• Ability to manage multiple admin tasks in a busy perioperative environment.

Responsibilities

• Provide comprehensive admin and reception support to Perioperative Services.
• Record attendance and update patient details on Trakcare.
• Prepare, update, and distribute theatre operating lists.
• Collate, check, file, and upload perioperative documentation.
• Answer and manage telephone enquiries and escalate complex issues.
• Maintain administrative systems with data accuracy and confidentiality.

Skills

Organised

Patient‑focused

Excellent communication

Tools

Trakcare

Job description

North Tees and Hartlepool NHS Foundation Trust is seeking a Ward Clerk/Receptionist to provide high‑quality admin support across Perioperative Services. You will be the first point of contact for patients, relatives and visitors, using a professional, patient‑centred approach to ensure accurate attendance recording and timely updates on Trakcare.

You will prepare theatre lists, file perioperative documentation, answer calls, and maintain confidential admin systems.