People Shared Services Administrator — HRIS & Onboarding Pro

Poltronesofa; Sunderland; On-site; GBP 22,000 - 27,000; Full time

Benefits offered by this job

33 days holidays

Employee discounts

Career progression

Enhanced maternity leave

Employee Assistance Programme

Virtual GP

Pension scheme

Death in Service

Job summary

Poltronesofa in Sunderland is seeking a People Shared Services Administrator to join the People Team. This role provides essential HR administration across the employee lifecycle, delivering accurate data handling and proactive support to colleagues.

You will manage HRIS updates, onboarding and changes, and collaborate with Payroll to meet deadlines, with opportunities for training and progression within a fast-paced environment.

Qualifications

• Proven experience in HR administration across the employee lifecycle.
• Experience using HRIS systems and handling employee data.
• Excellent attention to detail and accuracy.
• Strong organisational and prioritisation skills.
• Customer-focused with strong communication.
• Ability to handle confidential information discreetly.

Responsibilities

• Manage People queries via the shared service helpdesk.
• Process new starter documentation, contracts and changes.
• Maintain and update HRIS with accurate data.
• Support the People Team with admin and coordination.
• Support onboarding, changes and offboarding processes.
• Coordinate with Payroll to meet deadlines.
• Support People projects and process improvements.
• Identify process improvement opportunities.
• Provide general admin support across People.

Skills

HR administration

Data handling

Attention to detail

Organisational skills

Customer-focused

Communication

Discretion

Team collaboration

Tools

HRIS systems

Job description

Poltronesofa in Sunderland is seeking a People Shared Services Administrator to join the People Team. This role provides essential HR administration across the employee lifecycle, delivering accurate data handling and proactive support to colleagues.

You will manage HRIS updates, onboarding and changes, and collaborate with Payroll to meet deadlines, with opportunities for training and progression within a fast-paced environment.