People Shared Service Assistant

MidKent College; Maidstone; On-site; GBP 21,000 - 30,000; Full time

Job summary

MidKent College in Maidstone is looking for an organised, proactive and customer-focused People Shared Services Assistant to join our busy People Team. You will deliver accurate and efficient People administration across recruitment and onboarding, employee records, payroll, contracts and lifecycle processes, helping us enhance service delivery.

Working with employees, managers and colleagues across the organisation, you will provide a professional, responsive service while showing initiative,

Qualifications

• Has experience in an administrative or customer-focused role.
• Has excellent attention to detail and strong organisational skills.
• Is confident using digital systems and Microsoft Office, particularly Excel.
• Can manage competing priorities and work to deadlines.
• Communicates professionally and builds positive relationships.
• Uses initiative, solves problems and knows when to escal.
• Is passionate about delivering a great employee and candidate experience.
• Previous HR/People experience is desirable but not essential! We're looking for someone with the right skills, attitude and potential to succeed in People Shared Services.

Responsibilities

• Deliver accurate and efficient People administration across recruitment and onboarding.
• Maintain employee records, payroll and contracts.
• Support lifecycle processes and learning and development.
• Work closely with employees, managers and colleagues to provide a professional service.
• Help continuously improve People Services.

Skills

Administrative experience

Attention to detail

Organisational skills

Prioritisation & time management

Professional communication

Initiative

Problem solving

Customer-focused

Tools

Microsoft Office

Excel

Job description

We're looking for an organised, proactive and customer-focused People Shared Services Assistant to join our busy People Team. You'll play an important role in delivering accurate and efficient People administration across recruitment and onboarding, employee records, payroll, contracts, employee lifecycle processes and learning and development. You'll work closely with employees, managers and colleagues across the organisation, providing a professional and responsive service while helping us continuously improve the way we deliver People Services.

What we're looking for

• Has experience in an administrative or customer-focused role.
• Has excellent attention to detail and strong organisational skills.
• Is confident using digital systems and Microsoft Office, particularly Excel.
• Can manage competing priorities and work to deadlines.
• Communicates professionally and builds positive relationships.
• Uses initiative, solves problems and knows when to escal.
• Is passionate about delivering a great employee and candidate experience.

Previous HR/People experience is desirable but not essential! We're looking for someone with the right skills, attitude and potential to succeed in People Shared Services.

Interviews to be held during the week commencing 12 October 2026