People Shared Services Admin: HR Onboarding & Data Expert

Poltronesofa; Newbottle; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

33 days holidays

Employee discounts platform

Colleague discount

Career progression

Enhanced maternity/paternity/adoption

Employee Assistance Programme

Virtual GP

Salary finance scheme

Pension scheme

Death in service

Job summary

Poltronesofa is recruiting a People Shared Services Administrator to join the People Team in Sunderland. This full-time role focuses on delivering accurate, efficient HR administration and first-line support for employee queries via the shared service desk.

You will process starter documentation, contracts and changes, maintain the HRIS, support onboarding and offboarding, and work closely with Payroll to meet SLAs. The role offers training, progression, and a benefits package.

Qualifications

• Proven People/HR administration experience.
• Experience using HRIS systems and handling employee data.
• Excellent attention to detail and accuracy.
• Strong organisational and communication skills.

Responsibilities

• Manage People related queries through the shared service helpdesk, delivering a responsive, professional and high-quality service in line with SLAs
• Processing new starter documentation, contracts and changes to terms and conditions with a high level of accuracy
• Maintaining and updating our HRIS, ensuring employee data is accurate, up to date and compliant with data protection requirements
• Supporting the wider People Team with day-to-day administration and coordination
• Supporting all stages of the employee lifecycle, including onboarding, changes and offboarding processes
• Working closely with the Payroll Team to ensure deadlines and SLAs are consistently met
• Supporting People projects and continuous improvement initiatives
• Identifying opportunities to improve processes and enhance the colleague experience
• Providing general administrative support across the People function

Skills

HR admin

HRIS

Data protection

Organisational skills

Communication

Job description

Poltronesofa is recruiting a People Shared Services Administrator to join the People Team in Sunderland. This full-time role focuses on delivering accurate, efficient HR administration and first-line support for employee queries via the shared service desk.

You will process starter documentation, contracts and changes, maintain the HRIS, support onboarding and offboarding, and work closely with Payroll to meet SLAs. The role offers training, progression, and a benefits package.