People Services Support Team Member (Glasgow Based)

Heathrow Airport Limited; Glasgow; Hybrid; GBP 26,000 - 30,000; Full time

Job summary

Heathrow Airport Limited is seeking a People Services Support Team Member to deliver agreed People Services activities in line with business requirements and relevant regulatory and compliance standards.

You will be the professional, timely, and high‑quality first point of contact for HR‑related queries across the organisation, resolving queries at the earliest opportunity and using sound judgement to escalate complex cases when appropriate, always ensuring a positive and supportive colleague

Qualifications

• HR-related queries across the organisation.
• Deliver agreed People Services activities in line with business requirements and regulatory standards.

Responsibilities

• Be the professional, timely, high‑quality first point of contact for HR queries across the organisation.
• Resolve queries at the earliest opportunity, using sound judgement to escalate more complex cases when appropriate.
• Contribute to delivering a positive and supportive colleague experience.

Job description

As a People Services Support Team Member, you will deliver agreed People Services activities in line with business requirements and relevant regulatory and compliance standards.

Delivering a great customer experience to our colleagues is central to this role. You will act as a professional, timely, and high‑quality first point of contact for HR‑related queries across the organisation. You will resolve queries at the earliest opportunity, using sound judgement to escape more complex cases where appropriate, always ensuring a positive and supportive colleague experience.

Please note this is a 12 month FTC.