People Services HR Support Specialist - 12‑Month FTC

Heathrow Airport; Glasgow; On-site; GBP 26,000 - 34,000; Full time

Job summary

Heathrow Airport is seeking a People Services Support Team Member to deliver agreed People Services activities in line with business requirements and regulatory standards. You will be the first point of contact for HR-related queries across the organisation, providing a professional, timely, and high-quality service to colleagues.

This role focuses on delivering a great colleague experience, resolving queries at the earliest opportunity with sound judgement and empathy, while ensuring

Qualifications

• Experience delivering customer-facing HR support is desirable.
• Strong communication and listening skills.

Responsibilities

• Deliver HR-related services in line with regulatory standards.
• Serve as first point of contact for HR queries, providing timely, high-quality support.
• Resolve queries promptly and escalate complex issues as needed.

Job description

Heathrow Airport is seeking a People Services Support Team Member to deliver agreed People Services activities in line with business requirements and regulatory standards. You will be the first point of contact for HR-related queries across the organisation, providing a professional, timely, and high-quality service to colleagues.

This role focuses on delivering a great colleague experience, resolving queries at the earliest opportunity with sound judgement and empathy, while ensuring