People Services Partner — ER & Policy Expert

Arup; England; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Profit Share

Job summary

Arup in the United Kingdom is seeking a People Services professional to advise and support a defined business area. You will develop and coach managers on our people policies, aiming to raise capability and confidence across teams.

As part of the People Services team, you will lead on policy development, monitor absence trends, and provide proactive, high-quality support to managers. This role emphasizes collaboration, compliance, and continuous improvement within Arup.

Qualifications

• Experience in a generalist People-focused role in a similar organisation with knowledge of people best practices, processes and systems.
• Experience of supporting the business with complex employee relations cases including performance management.
• Experience of providing complex People-related advice to managers with confidence.
• Strong working knowledge of UK employment law, with the ability to identify, explain and strategize to mitigate legal, reputational and financial risk.
• Experience of providing a proactive service, enabling members to become empowered and more self-serving.
• Confidence and ability to conduct difficult and sensitive conversations with compassion and empathy.
• Strong influencing skills, able to manage expectations and build effective relationships across Arup.
• Highly organised and responsive, with ability to work to tight deadlines.
• Has an outlook and approach that instils confidence in our members.
• Sees change as an inevitable part of life and adapt to this in a positive way looking at continuous improvements of processes, systems, content and advice in People services.
• Comfortable to challenge and always working to seek ways in which People Services can ‘add value.’
• Confident in using Microsoft packages
• Likely to hold CIPD membership and can evidence own continuous professional development

Responsibilities

• Advise and coach managers and leaders on the delivery of employee relations processes including disciplinary, grievance, sickness and performance management
• Upskills managers and leaders on employee relations processes
• Responsible for management of sickness absence in a defined business area, coaching managers on areas such as reasonable adjustments, occupational health and support pathways.
• Monitor and assess absence trends, promoting early intervention and flagging trends and appropriate solutions with local leadership
• Support and have a sound understanding of the local well-being programme initiatives.
• Monitoring, reporting and analysing data in line with business needs including production of monthly MI dashboards and identifying trends and patterns from data analysis.
• Build and maintain strong relationships with internal stakeholders, to understand their needs and expectations and provide responsive and high-quality people support.
• Work with the Partnering Team to identify and understand local business need and seek specialist support from our centres of excellence teams where appropriate.
• Lead on the development of policies and associated guidance, ensuring these are operationalised within the region
• Ensure our processes and procedures are adapted so that they are fit for purpose, meeting both the business needs and creating the best possible environment
• Develop tools and training material that enables the Advisory team to provide a pro active service and upskills managers on our People Policies
• Ensure compliance with legal and regulatory requirements
• Contribute to continuous improvements within People Services team with the member experience at heart, question and challenge the traditional way or view.
• Always looking at ways to provide advice and solutions through innovative thinking.
• Actively contribute to the delivery of people priorities and projects.

Skills

People advisory

Stakeholder management

Employee relations

UK employment law

Policy development

Microsoft Office

Tools

Microsoft Office

Job description

Arup in the United Kingdom is seeking a People Services professional to advise and support a defined business area. You will develop and coach managers on our people policies, aiming to raise capability and confidence across teams.

As part of the People Services team, you will lead on policy development, monitor absence trends, and provide proactive, high-quality support to managers. This role emphasizes collaboration, compliance, and continuous improvement within Arup.