Employee Relations Services Lead - People Partners Team

Artis Recruitment; Bristol; On-site; GBP 70,000 - 90,000; Full time

Job summary

Artis Recruitment in Bristol seeks an experienced Employee Relations Service Manager to lead a team of five People Partners, providing expert guidance on complex cases and ensuring compliant, high-quality ER support across the business.

You will escalate sensitive matters, advise managers on employment law, support restructuring and change initiatives, and drive improvements in ER processes while ensuring fair treatment for employees.

Qualifications

• Significant experience in employee relations, including complex and sensitive casework.
• Strong knowledge of UK employment law and practical application in a business environment.
• Experience leading, coaching or managing HR professionals or People Partners.
• Confidence acting as an escalation point and advising stakeholders on challenging people matters.
• Experience working in a large, complex or matrix organisation.
• A pragmatic approach balancing employee needs, business priorities and risk.

Responsibilities

• Lead and develop a team of five People Partners, providing guidance, coaching and support on complex people matters.
• Act as an escalation point for sensitive employee relations cases, including investigations, disciplinaries, grievances and performance management.
• Advise managers on employment law, policy application and appropriate approaches to challenging employee situations.
• Support restructuring, redundancy and other organisational change activity.
• Maintain consistent standards across ER case management, ensuring risks are identified and managed appropriately.
• Identify opportunities to improve ER processes, policies and ways of working.
• Work collaboratively with wider HR colleagues and senior stakeholders to deliver effective people support.

Skills

Employee relations

UK employment law

People leadership

Escalation point

Large complex organisation

Pragmatic approach

Job description

Artis Recruitment in Bristol seeks an experienced Employee Relations Service Manager to lead a team of five People Partners, providing expert guidance on complex cases and ensuring compliant, high-quality ER support across the business.

You will escalate sensitive matters, advise managers on employment law, support restructuring and change initiatives, and drive improvements in ER processes while ensuring fair treatment for employees.