People Operations Advisor - HR Support & ER Coach

Connect Legal Partners; Birmingham; Hybrid; GBP 30,000 - 40,000; Full time

Benefits offered by this job

Flexible hybrid working

Healthcare and dental benefits

Wellbeing support

Pension and insurance benefits

Structured training and mentoring

Pro bono and community work

Job summary

Connect Legal Partners is seeking an HR professional to join the shared service team supporting staff across the UK and overseas.

You will be the first point of contact for people queries, advise on policy, and coach managers on performance and ER issues, including disciplinary and grievance processes. The role involves handling leavers, right-to-work checks, and DSARs with meticulous quality checks.

Qualifications

• HR advisor, generalist or people operations experience.
• Good stakeholder skills.
• Close attention to detail.
• Confident with HR systems, Word and Excel.

Responsibilities

• Be the first point of contact for people queries and policy advice.
• Coach managers on performance, absence and other employee relations issues.
• Support disciplinary and grievance cases.
• Manage leavers and right to work checks.
• Handle data subject access requests and quality check HR letters.

Skills

HR generalist experience

Stakeholder management

Attention to detail

HR systems proficiency

Tools

Microsoft Word

Microsoft Excel

Job description

Connect Legal Partners is seeking an HR professional to join the shared service team supporting staff across the UK and overseas.

You will be the first point of contact for people queries, advise on policy, and coach managers on performance and ER issues, including disciplinary and grievance processes. The role involves handling leavers, right-to-work checks, and DSARs with meticulous quality checks.