People Services Manager

Housing Solutions; Maidenhead; Hybrid; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Generous pension

Generous annual leave

Private health care

Job summary

Housing Solutions is seeking a People Services Manager in the United Kingdom. The role combines leading day-to-day People Services operations with shaping culture, inclusion, and strategic people initiatives.

You will oversee recruitment, onboarding, learning and development, and employee relations while guiding managers and senior leaders in complex people matters and risk mitigation. You’ll manage a small team, build strong cross‑functional relationships, and act as a trusted adviser to

Qualifications

• Strong generalist HR experience across the full employee lifecycle.
• Line management experience leading small teams and developing staff.
• Excellent relationship-building skills and proactive, solutions-focused mindset.

Responsibilities

• Lead and develop a small People Services team.
• Advise managers and senior leaders on complex people matters and risk.
• Drive improvements to HR systems, processes and data analytics.
• Champion equity, diversity and inclusion across the organisation.

Skills

Generalist HR experience

Line management experience

Relationship-building skills

Solutions-focused approach

Job description

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Are you an experienced HR professional looking for a role where you can lead, influence and make a genuine difference?

About The Role

At Housing Solutions, we're looking for a People Services Manager who thrives on variety. This is a broad and rewarding role that combines leadership of our day-to-day People Services operations with the opportunity to shape organisational culture, champion inclusion and contribute to strategic people initiatives that make a real impact across the business.

No two days are the same. You could be supporting managers with complex employee relations matters, leading improvements to our people systems and processes, analysing workforce data, driving learning and development initiatives, or leading projects that help deliver positive change across the organisation. As the lead for our Inclusion Champion Team, you'll play a key role in championing equity, diversity and inclusion, and creating a workplace where everyone feels valued, respected and able to thrive.

You'll lead and develop a small, dedicated team delivering People Services across the entire employee lifecycle, from recruitment and onboarding through to learning and development and employee relations. Building strong relationships across the organisation, you'll become a trusted adviser to managers and senior leaders, helping navigate complex people matters, balance risk with pragmatism and ensure our services remain effective, compliant and focused on delivering the best possible colleague experience.

About you

We're looking for someone with strong generalist HR experience, line management experience, excellent relationship-building skills and a proactive, solutions-focused approach. You'll be comfortable working across the full employee lifecycle, leading and developing others, and partnering with managers and senior leaders to find practical solutions to people challenges. You'll have sound judgement, a strong understanding of employment law and risk, and a genuine enthusiasm for improving services, supporting inclusion and continuing to develop your own skills and experience.

In return, you'll join a supportive and collaborative organisation that genuinely values its people. You'll have the opportunity to broaden your experience across every aspect of the employee lifecycle, develop your leadership capability and play a key role in shaping both our culture and colleague experience.

About Us

Housing Solutions is a forward-thinking, not-for-profit housing association with a strong local heart and a clear social purpose. Since 1995, we have been providing good quality, affordable homes and services that make a real difference to people and communities across the South East. Our mission is simple but powerful: to make our residents proud of where they live and our colleagues proud of where they work.

We are proud to be rooted in the community we serve, offering a wide range of housing options including affordable rent, shared ownership, market rent and specialist accommodation for older people and those who need care and support to live independently. Guided by our strategic goals of being safe, satisfied and sustainable, our work is underpinned by our values of ownership, innovation, teamwork and inclusion.

Why Choose Us

Choosing Housing Solutions means joining an organisation where your work has purpose, visibility and impact. We are passionate about delivering great services for our residents and our colleagues play a vital role in helping us achieve that every day. Whether you are supporting residents directly or working behind the scenes, you will be part of a team that is ambitious, collaborative and committed to doing the right thing. Our culture is open, inclusive and supportive, with opportunities to contribute ideas that help shape how we work.

We offer the best of both worlds: modern, welcoming offices in Maidenhead where people can connect and collaborate, alongside the flexibility to balance this with remote working.

We know that people do their best work when they feel valued and supported. The benefits for this role include a generous company pension contribution, generous annual leave and company paid private health care. Through our learning and development offer, development funding and in-house programmes, we support people to build their skills, progress their careers and reach their potential. For further details on our benefits please view the attached Benefits Package Overview or head to our website where you can find additional information; https://www.housingsolutions.co.uk/work-with-us/company-benefits/

At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign . As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.

The closing date for applications is 4 October 2026 with first interviews taking place on 9 October 2026.

We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, therefore we look forward to your application as soon as you are ready.

We will not be accepting applications through recruitment agencies for this position.

Internal applications are welcome from employees who have passed their probation period, are not currently being standard set for absence or performance or on a disciplinary warning (unless able to demonstrate significant improvement over the last six months).

Have you considered if this might be a good secondment opportunity? If you might be interested, please contact Caroline Hempstead to discuss the possibilities.