Estate Services Team Lead - Grounds & Caretaking

Housing Solutions; Maidenhead; On-site; GBP 29,000 - 34,000; Full time

Job summary

Housing Solutions is seeking an Estate Services Team Leader to support the day-to-day running of estates, grounds, caretaking and voids services for residents. You will coordinate and supervise operatives, ensuring work is delivered safely, efficiently and to a high standard.

You will lead the team, manage workloads, stock and equipment, and liaise with residents, contractors and agencies. A customer-focused approach and strong safety awareness are essential.

Qualifications

• Experience delivering front-line service to customers.
• Strong leadership or line management experience desirable.
• Good knowledge of health and safety procedures and manual handling.
• Full driving licence and ability to work across operating area.
• Enhanced DBS required.

Responsibilities

• Coordinate and supervise estate staff and operatives.
• Plan daily workloads and manage stock and equipment.
• Conduct health and safety spot checks and toolbox talks.
• Oversee grounds, estates and void properties to the required standard.
• Liaise with residents, contractors and agencies as needed.

Skills

Leadership

Team management

Communication

Health and safety

Time management

Customer service

Problem solving

Tools

Tablets

PDAs

Job description

We are looking for an Estate Services Team Leader to support the day-to-day running of our estates, grounds, caretaking and voids service. Working closely with the Estates and Voids Service Lead, you will help coordinate and supervise operatives, ensuring work is delivered safely, efficiently and to a high standard for our residents.

This is a varied and hands-on role where you will support the clearance and cleaning of void properties, oversee site quality inspections, complete health and safety spot checks, lead toolbox talks and make sure staff have the right equipment and PPE for their work. You will also help plan daily workloads, manage stock and equipment, respond to operational queries and liaise with residents, contractors, temporary staff and agencies where required.

You will play an important part in delivering a high-quality customer-focused service across our housing estates, helping to ensure communal areas, grounds and void properties are maintained to the required standard. You will also be expected to work flexibly across the grounds and caretaking teams as business needs require.

About you

You will have experience of delivering a front-line service to customers, with a positive and practical approach to resolving day-to-day issues. You will be confident working as part of a team and able to communicate clearly and sensitively with residents, colleagues and contractors.

We are looking for someone who is self-motivated, organised and able to manage their time effectively. You will need good knowledge of health and safety procedures, experience of manual handling and the ability to use handheld devices such as tablets or PDAs. Experience in grounds maintenance, landscaping, gardening, cleaning or basic property maintenance would be beneficial.

You will bring strong leadership skills and be comfortable supporting, guiding and planning work for a team. Experience of team leadership or line management would be desirable, along with COSHH and Manual Handling knowledge, basic property maintenance skills, and an understanding of the importance of value for money when managing stock and equipment.

A full driving licence and the ability to work across our operating area are required. The successful applicant will require an Enhanced Disclosure and Barring Service (DBS) certificate which is considered satisfactory to Housing Solutions.

About Us

Housing Solutions is a not for profit Housing Association, rooted in the local community providing quality, affordable homes to rent and buy across the local area. Our mission is to make our residents proud of where they live and our colleagues proud of where they work. Our services are driven by our strategic goals of safe, satisfied and sustainable, underpinned by our company values of ownership, innovation, teamwork and inclusion.

Established in 1995 we provide quality, affordable homes to rent and buy across the South East of England. We are rooted in the local community and we offer a wide range of housing services and housing options, including affordable homes to rent, properties to buy under shared ownership; market rent properties, and specialist accommodation for older people and people who need care and support to live within the community.

Why Choose Us

We pride ourselves on putting our residents at the heart of everything we do. We are invested in our local community and can see the difference we make in the area we live and work. Our employees are passionate and driven to achieve the best results for our residents, and are rewarded for their hard work and commitment.

Our modern and fresh working space allows us to work collaboratively together. You will make connections across the whole team and be part of our inclusive and open culture. Achieving the best of both worlds we successfully combine remote working as well as time together in our spacious and modern offices.

Our substantial benefits package includes a generous company pension contribution and a strong focus on employee wellbeing, including generous annual leave and our ‘Healthy Lives, Healthy Minds’ programme.

Our commitment to Learning and Development can been seen across the organisation and aims to bring our future leaders to the fore, whilst helping our employees reach their career aspirations by offering a broad development fund and in house development programmes.

At Housing Solutions, we are committed to being an equal opportunities employer and fostering a diverse and inclusive workplace. We’d love to hear from candidates from all backgrounds and experiences. Housing Solutions are proud to be a Disability Confident Employer, under the Governments Disability Confident Scheme. https://www.gov.uk/government/collections/disability-confident-campaign. As part of this commitment, we ensure disabled candidates who meet the essential criteria for the role are invited to interview.

How to Apply

To apply for this vacancy please visit the Work With Us page of our website https://www.housingsolutions.co.uk/work-with-us/

The closing date is 7 September 2026. Interviews will be held on 18 September 2026.

We reserve the right to shortlist and arrange interviews for potentially suitable candidates ahead of the scheduled close date, therefore we look forward to your application as soon as you are ready.

We will not be accepting applications through recruitment agencies for this position.

Employee Benefits

Housing Solutions offer a wide range of benefits for our employees, for further details on our benefits please view the attached Benefits Package Overview. Or head to our website where you can find additional information; https://www.housingsolutions.co.uk/work-with-us/company-benefits/