People Services Lead

Artis Recruitment Ltd; West of England; On-site; GBP 65,000 - 100,000; Full time

Job summary

Artis HR is seeking a People Services Lead to oversee the delivery of people services within a large organisation, combining team leadership and broad HR oversight with involvement in an ongoing transformation programme.

You will lead a team supporting managers and employees across the lifecycle, ensuring day-to-day HR activity runs smoothly while helping embed improved processes, strengthen collaboration and support new ways of working within the transformation journey.

Qualifications

• Established HR leader with ability to balance operational delivery with strategic priorities.
• Experience leading an HR, People Partnering or People Services team.
• Broad generalist HR knowledge across the employee lifecycle, including employee relations.
• Experience working with senior stakeholders in a complex organisation.
• Ability to lead through change while maintaining service delivery.

Responsibilities

• Lead and develop a team responsible for delivering people support across the business.
• Oversee the delivery of generalist HR services, ensuring managers and employees receive consistent support.
• Provide direction on employee relations, performance management and organisational change across the lifecycle matters.
• Work with senior stakeholders to understand business needs and align the People function with priorities.
• Play an active role in an ongoing transformation programme, supporting improved processes and service delivery.
• Partner with specialist HR teams across Reward, Talent and Organisational Effectiveness.
• Review existing ways of working to improve efficiency, consistency and employee experience.
• Use feedback and insights to identify service improvements and support decision-making.

Job description

Artis HR are seeking a People Services Lead to oversee the delivery of people services within a large organisation, combining team leadership and broad HR oversight with involvement in an ongoing transformation programme.

The role

You’ll lead a team supporting managers and employees across the wider employee lifecycle, ensuring day-to-day HR activity runs smoothly while helping evolve the way services are delivered.

Working alongside colleagues across the People function, you’ll contribute to a programme of transformation, helping embed improved processes, strengthen collaboration and support new ways of working.

Key responsibilities

• Lead and develop a team responsible for delivering people support across the business.
• Oversee the delivery of generalist HR services, ensuring managers and employees receive consistent and effective support.
• Provide direction on employee relations, performance management, organisational change and wider employee lifecycle matters.
• Work with senior stakeholders to understand business needs and ensure the People function is aligned with organisational priorities.
• Play an active role in an ongoing transformation programme, supporting the implementation of improved processes and service delivery.
• Partner with specialist HR teams across areas such as Reward, Talent and Organisational Effectiveness.
• Review existing ways of working, identifying opportunities to improve efficiency, consistency and the employee experience.
• Use feedback and operational insights to identify service improvements and support effective decision-making.

About you

You’ll be an established HR leader who can balance operational delivery with broader business priorities and continuous improvement.

You’ll ideally bring:

• Experience leading an HR, People Partnering or People Services team.
• Broad generalist HR knowledge across the employee lifecycle, including employee relations.
• Experience working with senior stakeholders in a complex organisation.
• An ability to lead teams through change and maintain effective service delivery.
• Experience contributing to projects, process improvements or transformation initiatives.
• Strong communication, influencing and organisational skills.
• A collaborative, commercially aware approach and the ability to see the bigger picture.

This is an opportunity to take on a broad People leadership role, combining team management, operational oversight and transformation within an established organisation.

Artis HR is supporting the recruitment for this position. We aim to respond to all applicants, although we may not be able to provide individual feedback to everyone. If your profile is of interest, a member of our team may be in touch by phone or email to discuss the opportunity further.