People Services Lead

Artis Recruitment; Gloucester; On-site; GBP 70,000 - 90,000; Full time

Job summary

Artis HR is seeking a People Services Lead to oversee the delivery of people services within a large organisation. The role combines team leadership with broad HR oversight and participation in an ongoing transformation programme. You will work with senior stakeholders and partner with specialist HR teams to improve processes and service delivery.

This opportunity offers broad people leadership across operational delivery and transformation within an established organisation in the UK.

Qualifications

• Experience leading an HR, People Partnering or People Services team.
• Broad generalist HR knowledge across the employee lifecycle including ER.
• Experience working with senior stakeholders in a complex organisation.
• Ability to lead teams through change while maintaining service delivery.
• Experience contributing to projects or transformation initiatives.
• Strong communication, influencing and organisational skills.
• A collaborative, commercially aware approach with big-picture thinking.

Responsibilities

• Lead and develop a team delivering people support across the business.
• Oversee generalist HR services ensuring consistent support for managers and staff.
• Provide direction on employee relations, performance management and lifecycle matters.
• Collaborate with senior stakeholders to align People with business priorities.
• Lead transformation workstreams and implement improved processes.
• Partner with Reward, Talent and Organisational Effectiveness teams.
• Review ways of working to improve efficiency and employee experience.
• Utilise feedback and insights to drive service improvements.

Skills

HR leadership

Generalist HR

Stakeholder management

Change leadership

Process improvement

Communication skills

Commercial awareness

Job description

The role

Artis HR are seeking a People Services Lead to oversee the delivery of people services within a large organisation, combining team leadership and broad HR oversight with involvement in an ongoing transformation programme.

Key responsibilities

• Lead and develop a team responsible for delivering people support across the business.
• Oversee the delivery of generalist HR services, ensuring managers and employees receive consistent and effective support.
• Provide direction on employee relations, performance management, organisational change and wider employee lifecycle matters.
• Work with senior stakeholders to understand business needs and ensure the People function is aligned with organisational priorities.
• Play an active role in an ongoing transformation programme, supporting the implementation of improved processes and service delivery.
• Partner with specialist HR teams across areas such as Reward, Talent and Organisational Effectiveness.
• Review existing ways of working, identifying opportunities to improve efficiency, consistency and the employee experience.
• Use feedback and operational insights to identify service improvements and support effective decision-making.

About you

You’ll be an established HR leader who can balance operational delivery with broader business priorities and continuous improvement.

• Experience leading an HR, People Partnering or People Services team.
• Broad generalist HR knowledge across the employee lifecycle, including employee relations.
• Experience working with senior stakeholders in a complex organisation.
• An ability to lead teams through change and maintain effective service delivery.
• Experience contributing to projects, process improvements or transformation initiatives.
• Strong communication, influencing and organisational skills.
• A collaborative, commercially aware approach and the ability to see the bigger picture.

This is an opportunity to take on a broad People leadership role, combining team management, operational oversight and transformation within an established organisation.