People Services Coordinator — HR Admin & Support

Scotrail; Glasgow; Hybrid; GBP 24,000 - 28,000; Full time

Benefits offered by this job

Final Salary Pension

Rail travel for you and family

Enhanced sick pay

Life Insurance 4x salary

Retail discounts & gym

Job summary

ScotRail is seeking a customer-focused and highly organised People Services Assistant to join our People team in Scotland. You will be the first point of contact for HR queries, delivering professional and responsive administrative and HR support across the business.

The role offers a hybrid working model (typically 3 days in the office and 2 at home) with initial training in the office. This is a temporary, full-time position with 35 hours per week.

Qualifications

• Proven administrative experience with high-quality, confidential HR support.
• Excellent customer service and communication for colleagues and managers.
• Strong organisation and ability to manage multiple priorities to deadlines.
• Good analytical skills and problem solving to resolve queries.
• Proficient in Excel and Word with data entry and admin systems.

Skills

Administrative experience

Customer service

Organisational skills

Analytical thinking

Excel

Word

Tools

Microsoft Office

Job description

ScotRail is seeking a customer-focused and highly organised People Services Assistant to join our People team in Scotland. You will be the first point of contact for HR queries, delivering professional and responsive administrative and HR support across the business.

The role offers a hybrid working model (typically 3 days in the office and 2 at home) with initial training in the office. This is a temporary, full-time position with 35 hours per week.