People Services Coordinator

MISSION Group; Bristol; On-site; GBP 25,000 - 35,000; Full time

Job summary

An exciting opportunity to join a dynamic People Services Team within a progressive digital marketing group. As a People Services Coordinator, you will provide essential support to approximately 500 employees across various agencies, ensuring a seamless employee lifecycle experience. This role requires a proactive individual with strong HR administration skills, keen attention to detail, and the ability to prioritize tasks in a fast-paced environment. Join a collaborative culture that values continuous learning and offers excellent benefits, including generous holiday allowances and a supportive work environment.

Benefits

25 days holiday increasing to 29

Company pension scheme

Medical Cash Plan

Electric Car Purchase Scheme

Employee Discount Scheme

Outstanding training and progression

Mission Share Purchase Scheme

Regular staff social events

Company Christmas closure

Cycle To Work scheme

Qualifications

• Experience in HR administration or coordination roles.
• Ability to handle confidential information with care.

Responsibilities

• Provide administrative support to the People Services Team.
• Assist with payroll changes and employee lifecycle matters.
• Support recruitment onboarding and manage HR inquiries.

Skills

HR Administration

Confidential Information Handling

Prioritization

Attention to Detail

Communication Skills

Self-Motivation

Education

CIPD Level 3 / 5

Job description

Overview

WHO ARE WE?

MISSION is a group of digital marketing and communications Agencies. Employing 900+ people across 27 locations and three continents, the Group successfully combines its diverse expertise to produce Work That Counts for our clients, whatever their ambitions. Creating real standout, sharing real innovation and delivering real business growth for some of the world's biggest brands. www.themission.co.uk

THE PEOPLE TEAM

The People Team are based across several locations in the UK, working both onsite with Agencies and remotely. We are a professional, close-knit team, comprising of 16 specialists in Strategic Partnering, Resourcing, L&D, and People Services.

MISSION PEOPLE, OUR PURPOSE

What: To grow MISSION’s Individual, Collective and Organisational capability to expect, enable and achieve creative and commercial success.

How: Through pragmatism, commerciality, integrity and empathy, we cultivate the culture and conditions in which each person can excel in their craft to contribute their best value individually and collaboratively.

Role

This role provides an exciting opportunity to join the People Services Team delivering professional support to a complex variety of businesses within the Mission Group. You will join a small but busy team reporting into the Head of People Services & Experience.

As a People Services Coordinator, you’ll provide a seamless service to the wider People team as well as providing full employee lifecycle support to agencies within the Mission Group. You’ll be responsible for providing support to c.500 employees, across multiple agencies, both within the UK and globally. Your role will include:

• Providing full and comprehensive administrative support to the team
  Updating our HR systems
• Assisting with payroll changes and processing starter and leaver paperwork
• Communicating with colleagues on a range of confidential matters
• Dealing with enquiries to our HR mailbox
• Supporting the People Business Partners and HR Advisor with the administration of employee lifecycle matters for new joiners and leavers
• Recruitment onboarding, working with colleagues to progress offer documentation and onboarding activities
• Provide Tier 1 support and advice to managers and employees for all people related policies and processes
• Work closely with the team to optimise processes and ways of working, striving to offer a best-in-class experience to our employees and stakeholders.

The role is varied, and you will often need to quickly swap between tasks, so being able to prioritise and balance a matrixed organisations workload is key.

WHAT DO I NEED?

• CIPD level 3 / 5 is desirable.
• Previous experience within a HR Administrator / Coordinator role
• Experience of handling confidential information
• Ability to prioritise and work at pace with accuracy and a high level of care and attention to detail
• Dedicated to continuous learning and improvement
• Ability to work with full range of stakeholders including senior leaders
• Flexible, can-do attitude with pride in doing a great job
• Self-motivated, able to operate remotely without direct day to day supervision.

Benefits

AND IN RETURN…

This is a great opportunity to join a progressive business with an expanding people offering, being a part of a great team culture. You will have autonomy to get the job done, with as much support as you need, when you need it. We are a collaborative working environment, with the opportunity to work with a range of people across several different businesses, in different countries.

• 25 days’ holiday, increasing to 29 after 2 years’ service + plus Bank Holidays
• Company pension scheme, with enhanced Employer contributions after 1 years’ service
• Medical Cash Plan – including employee assist programme, contributions to dental, optical, physio etc.
• Electric Car Purchase Scheme, via Salary Sacrifice
• Employee Discount Scheme – an online platform for all staff offering a variety of discounts at various shopping outlets, gyms etc
• Outstanding training and progression, including access to LinkedIn Learning and The Mission Group Learning Management System
• Mission Share Purchase Scheme
• Regular staff social events
• Company Christmas closure (4 days will be used from your annual leave)
• Cycle To Work scheme

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer we have committed to; ensure our recruitment process is inclusive and accessible, communicating and promoting vacancies, offering an interview to disabled people who meet the minimum criteria.

If you'd like to apply for this role then please send your CV today - we'd love to hear from you!