People Services Co-ordinator

South Western News UK; Southampton; On-site; GBP 21,000 - 32,000; Full time

Benefits offered by this job

Free duty and leisure travel on SWR

Free leisure travel for spouse/partner

75% discount on other train companies

Full training and development

Excellent pension

Job summary

South Western Railway is seeking a People Services Co-ordinator to provide comprehensive HR administrative support to a range of stakeholders from their Southampton site. The role involves arranging formal meetings, taking minutes, updating trackers and case summaries, while communicating accurately and promptly.

You will work with People Business Partners and demonstrate a proactive, flexible approach in a busy environment, with a focus on delivering high-quality documentation and responsive

Qualifications

• Experience in a fast-paced and challenging environment.
• HR administrator experience would be an advantage.
• Flexible approach to volume filing and post logging.
• Strong time management, communication and interpersonal skills.
• Conscientious with attention to detail in formal documentation/minute taking.
• Experience with IT packages including Microsoft Office.
• HR qualification or part-qualification in people management would be an advantage.

Responsibilities

• Arrange formal meetings and prepare hearing documentation.
• Note taking and update activity trackers and case summaries.
• Respond to enquiries with accurate information in a timely manner.
• Work alongside People Business Partners in related activities.
• Support management information reporting and documentation.

Skills

Time management

Communication

Interpersonal skills

Microsoft Office

Attention to detail

Team player

HR administration

Education

HR qualification or part-qualified in people management

Tools

Microsoft Office

Job description

Who are we?

South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England, and the Isle of Wight.

Join our team and help us continue to bring people together to get the most out of life.

About the job

Anexcitingopportunity has arisen within the People Services team located in Overline House, Southampton. Working in the capacity of People Services Co-ordinator, this role will provide comprehensive HR administrative support to a range of stakeholders in accordance with people management policy and procedures, conditions of service, collective agreements, regulatory frameworks and management information.

Successful applicants will need to demonstrate a positive, proactive and adaptable approach to their work and possess the ability to prioritise a heavy workload. You must also be a team player and an effective communicator.

As a People Services Co-ordinator you will work alongside the People Business Partners in arranging formal meetings, preparing hearing documentation, note taking and updating activity trackers and case summary records. As a strong influential communicator you will also be required to respond to enquiries of varying complexity and provide information in an accurate and timely manner.

As a minimum, you will need to have:

• A proven experience of working in a fast paced and challenging environment.
• Previous experience of working as a HR administrator would be an advantage.
• Possess a flexible approach in ensuring that volume filing and post logging is completed on a daily basis.
• Demonstrate strong time management, communication and interpersonal skills.
• Conscientious and attention to detail focussed particularly in relation to producing formal documentation or minute taking in a variety of formal meetings.
• Experience in appropriate IT packages including Microsoft Office.
• Qualified or part qualified training in people management or development would be an advantage.

About the location

Overline House is conveniently situated overlooking Southampton Central Station and is easily accessible by public transport. The station is very local to West Quay, a hub for retailers and restaurants, and provides an excellent link between London, Coastal areas and the Isle of Wight.

Working pattern

Working an average of 37 hours per week over 5 days

Monday to Friday - Office Hours

The Reward

In return we offer a competitive salary and a variety of valuable benefits, including:

• Free duty and leisure travel on SWR services for employees
• Free leisure travel for spouse/partner and dependants (criteria dependent)
• 75% discount on many other train operating companies
• Full training and support with development
• Excellent pension scheme

We all belong at SWR.

Our vision is to provide an inclusive environment for all colleagues, ensuring all candidates have an equal opportunity to access meaningful employment.

We value our differences such as age, gender, LGBTQIA+, ethnicity, religion, and disability. We maintain a zero tolerance towards any form of prejudice towards our colleagues, customers, and future talent.

We celebrate and encourage diversity of thought, progressive ways of working and seeing all our colleagues grow and thrive.

If you require additionalsupport to complete your application due to a disability or neurodivergent condition, for example, dyslexia, dyspraxia, or autism, please follow the links below. We encourage you to share any additional needs you may require so we can provide a fair and equal process for all who apply.

https://exceptionalindividuals.com/neurodiversity/

https://www.healthassured.org/blog/neurodiversity/