People Services Advisor - Onboarding & Lifecycle

Gousto; Warrington; Hybrid; GBP 26,000 - 34,000; Full time

Job summary

Gousto in Warrington is seeking a People Services Advisor to join the People team on a hybrid basis. You’ll support employees and managers with queries and lifecycle activities, coordinating onboarding, contracts, family leave and offboarding.

You’ll collaborate with Talent Acquisition, People Partnering and Employee Relations to ensure accurate records and a smooth onboarding and pre-boarding experience, while helping to streamline processes and improve employee experience.

Qualifications

• Some practical HR or People Services knowledge and desire to develop across the lifecycle.
• Strong communication; ability to build positive relationships with employees and managers.
• Attention to detail and accuracy in employee data and documents.
• Organised and able to balance competing tasks and deadlines.
• Willing to use guidance and escalate when needed.

Responsibilities

• Support key employee lifecycle processes including onboarding, contractual changes, family leave and offboarding.
• Respond to day-to-day employee and manager queries, providing clear information and escalating more complex matters when appropriate.
• Support managers with straightforward people matters such as probation, absence and flexible working requests, using Gousto policies and guidance.
• Work closely with Talent Acquisition and People Services colleagues to help create a smooth onboarding and pre-boarding experience.
• Coordinate contractor and freelancer documentation and lifecycle administration, ensuring records remain accurate and up to date.
• Support exit processes, including arranging and conducting exit interviews and accurately capturing feedback.
• Maintain People documentation including contracts, job descriptions, organisational information and other employee records.
• Identify opportunities to make everyday People Services processes simpler and more efficient, contributing ideas and supporting improvements.
• Provide wider People Services support when required, including helping with process updates, office activities and events.

Skills

People Services

HR knowledge

Communication

Attention to detail

Tools

Google Docs

Google Sheets

Job description

Gousto in Warrington is seeking a People Services Advisor to join the People team on a hybrid basis. You’ll support employees and managers with queries and lifecycle activities, coordinating onboarding, contracts, family leave and offboarding.

You’ll collaborate with Talent Acquisition, People Partnering and Employee Relations to ensure accurate records and a smooth onboarding and pre-boarding experience, while helping to streamline processes and improve employee experience.