People Advisor - HR Partner for Fulfilment Ops

THG Ingenuity Ltd.; Altrincham; On-site; GBP 32,000 - 42,000; Full time

Job summary

THG Ingenuity is seeking a People Advisor to join our Fulfilment Operations HR team across Warrington and Altrincham sites with a mid‑to‑late shift pattern.

You'll act as the on‑site HR presence, advising managers and employees while gaining hands‑on experience across the full HR spectrum and collaborating with experienced People Business Partners. This role offers growth within a dynamic, fast‑paced environment.

Qualifications

• Previous experience in an HR role — either as an Advisor or a strong HR Assistant ready for progression.
• Experience in a high‑volume, fast paced operational environment
• Good understanding of core HR processes and working knowledge of UK employment law
• Proficient in Microsoft Office and HR systems
• Even if you don’t tick every box, if you’re motivated and keen to grow, we’d still encourage you to apply

Responsibilities

• Act as the first point of contact for employees and managers, providing practical, clear, and timely HR advice
• Take ownership of employee relations cases, including disciplinary, grievance, flexible working, absence, performance and capability matters
• Manage the HR inbox, ensuring all queries are responded to efficiently and to a high standard
• Partner with the People Business Partner to deliver the site people plan and key HR initiatives
• Support on the delivery of the annual engagement calendar, employee voice initiatives, and employee communications
• Support recruitment and onboarding activity for the site, including high‑volume operational hiring and individual specialist or management roles
• Coordinate and support the delivery of learning and development initiatives, including manager capability upskilling
• Support organisational design and change projects, including restructures, shift pattern changes and TUPE processes
• Use HR data and insights to identify trends, risks, and opportunities to support decision‑making
• Maintain accurate and up‑to‑date employee records, supporting HR administration and audit preparation
• Coordinate core HR processes, including contract changes, leaver processing, and probation review

Skills

HR experience

High-volume environment

Employment law (UK)

MS Office

HR systems

Tools

HRIS

Job description

THG Ingenuity is seeking a People Advisor to join our Fulfilment Operations HR team across Warrington and Altrincham sites with a mid‑to‑late shift pattern.

You'll act as the on‑site HR presence, advising managers and employees while gaining hands‑on experience across the full HR spectrum and collaborating with experienced People Business Partners. This role offers growth within a dynamic, fast‑paced environment.